Hotels met roomservice in West Knoxville

'This hotel advertises as nonsmoking. It is far from it. We checked in and stayed for 5 minutes before we left. We ultimately had to check out due to health concerns. We couldn’t even stay the night and they refused to refund us. I would not recommend this location or hotel chain.'

'Roaches everywhere,and don't even let me get started on the bed bugs! Woman at front desk would not switch me rooms when I told her there was pepperoni pizza all over the chair and the floor was unreal with food crumbs all over the place she would not change me rooms then I got back to the room that's when I saw all the roaches coming out of the phones and the TV the dresser and then the bed bugs went back down around third shift and that guy was very nice and helpful and he traded me rooms but...

'Not bad at all'

'This hotel is probably one of the worst I have ever stayed in. Got a room with fridge and microwave. The microwave had caught fire and was unplugged, the vent/light in bathroom was rusted and missing cover, tv was busted and greasy, spots all over the floor. Terrible smell. Fridge was busted and not clean. Roach crawled up the wall. Shower also busted and cracked.'