Hotels met roomservice in Western Massachusetts

'Very good place to stay'

'The hotel was even more beautiful in person! Rooms were incredibly spacious and lovely. The staff was incredibly friendly and helpful. Great stay would definitley return. '

'The rooms were as advertised online. The staff were helpful when I requested additional items to the room. The pool area was not great, had very limited seating, and unfortunately the hot tub was not working and no information was shared other than a sign at the pool area. The manager accepted our feedback about the hot tub and resolved this with the people in my group.'

'Clean, comfortable. '

'Our stay here was terrible. The room didn’t look or feel like it had been thoroughly cleaned. The sink was disgusting with stains and black mildew. We chose a non-smoking room, but the room still had an odor. Also, the bedding had cigarette burns in them. It doesn’t appear that they launder their linens separately, which isn’t good for guests who are sensitive to smoke. The walls were paper thin, and we could hear everything going on in the adjacent rooms. We had to call the front desk to ask if...

'Basic, economy. Clean, very comfortable and excellent staff.'

'vieze geur in kamer en gang. Roken verboden, maar indringende sigarettengeur. Plafond badkamer bladdert af. Smoezelig. Onvriendelijk, lui en ongeïnteresseerd personeel achter de balie. Schoonmakers vriendelijk.'