Spahotels in Zephyr Cove

'Poor customer service '

'asked for a humidifier and got one full of dust. My got sick after using it for the night. everything in the hotel looks outdated and old. Nice staff. Skiing is relatively convenient. '

'2de keer in dit hotel maar deze keer viel het ons toch wel erg tegen. Handdoeken waar telkens haren in zaten. We hadden in eerste instantie een kamer waar echt overal vieze vlekken in het bed zaten en waarbij de wc niet schoon was gemaakt. 2de kamer was beter maar de accommodatie kan wel een upgrade gebruiken.'

'Beautiful place, amazing views and truly wonderful people that work here. Very friendly and helpful. James showed us to our room and gave us an overview of the resort. Joel really helped us out one morning when we had vehicle problems. He came to the rescue with jumper cables and we made it to our excursion on time. Loved the beachfront view! Our room was clean, bed was very comfortable. The shower was huge and I loved the steamer. Even the bathroom floor and toilet seat was heated! Can’t wait...

'This place hasn’t been updated since the 70ies. Our room had a really bad smell. The sleeping couch was worn and torn. The furniture was uncomfortable. The bed was fine. There were some coloring stains on the duvet. The floor was very uneven and there were cracks in the ceiling. The windows couldn’t be opened since the insect screens were torn and there was so much dirt and cobwebs between the screen and the window. It really felt dirty. The laundry room floor was really dirty and the waste...

'Is not cheap . Need personal . Then they want to charge you because use the room . When at time of check in no one was there to change your room..'