Kies je hotel in Hamilton County

'#1)They checked us into a room that was already being used. We went in the room and someone’s stuff was in the room! #2) After we got a non-occupied room, the air conditioning unit was SO noisy. But not in a nice relaxing white noise way. More like it sounded like a tarp flapping in the wind and rattling like crazy. #3) Also, NO HOT WATER!!! Beware! Several nights we let it run for about 20 minutes and it never got hotter than lukewarm. Only one night out of our 5 night stay did we have hot...

'The staff was polite but curt. Not warm and fuzzy. The room was nice enough but the headboard of the bed was peeling and there were scuffs all over the walls. For a Regency, it should have been better maintained'

'The staff was very helpful, there is a free trolley that takes you about the city and stops right outside, fountain square had something going on both nights we were there, and the reds stadium was just a few minutes walk away.'

'Beautiful nostalgic hotel with nice lounging and breakfast areas. Hotel room was spacious, clean and decorated and large bathroom with ample shelving for hygiene products. Great gym as well. Breakfast was excellent with healthy options. Home fries were amazing fresh & tasty. Staff were very friendly and courteous.'

'Was only there for a night, but it was a beautiful room, clean and great staff.'

'Mooie entree. Ruime parkeerplaatsen. Hele ruime kamer, fijne badkamer met shampoo, douchefris etc... koelkast. Stil en veilig. Personeel niet onvriendelijk, maar zeker niet vriendelijk. Afstandelijk en zakelijk. Ontbijt echt minimaal, maar voor de prijs mag en kan je niet meer verwachten. Dus geen klacht. Prima om vanuit het hotel naar restaurants, downtown of bijvoorbeeld het leuke en interessante american sign museum te gaan. Prima dus'

'loved the roof top bar - very exspensive though'

'No hand soap in room upon arrival. Bathroom shower could’ve been cleaned better. The line for check in was almost out the door. We stood in line for close to 20 min as only 1 staff member was checking guests in. She was nice but why aren’t there more people working, especially at check in time? The coffee bar in the morning was sooo slow/long. Probably 15 people deep all morning. That poor barista was so overwhelmed. Taking orders/register & making all the drinks. 2 people should’ve been back...

'The hotel staff were great and the hotel was fabulous, great location. Only downside was parking was expensive.'

'Our room and our friends room had a weird bathroom/sewage smell to it for the entirety of our stay. It seemed to be worse at evening time when we got back to our room from being gone all day.'

'The listed “Breakfast” was wrapped muffins and granola bars with coffee…strong Oder had to asked for towels…room was never cleaned and place was hard to find…called for directions and they hung up on us.'

'Check in was supposed to be after three PM, but we didn’t get a room until four thirty PM. The rooms appeared to be pre assigned. Someone one we know got a room immediately after they got a room that had not been cleaned. So there was available cleaned rooms, but the staff made us wait. Liked proximity to the Great American ball park.'

'Really great place for the price. Convenient location. Hallways could use some repainting but room itself was clean and well maintained.'

'Half of the blinds didn’t work. I had to leave a day early and was told that if I contacted Expedia that I could get a refund for the extra night I didn’t stay and now they’re saying I can’t have a refund for the extra night. Parking was very expensive. Room wasn’t very clean.'

'Staff was very friendly and knowledgeable! Property was kept clean and well maintained! The suites are very spacious and comfortable! Highly recommend this property!'

'Clean rooms, staff was excellent'

'The place was spotless! Very courteous staff. I’ll definitely stay here again!'

'Great new property. Our second stay with Drury, already booked a couple more. The rooms are always clean and the staff attentive.'