Kies je hotel in Herkimer County

'We were part of a large group, others said they saw bugs in bed. I didn’t see any in ours, but our room was dirty. Hair in bathroom on walls, USED bar of soap, toilet ran all night, security latch on door was taped/didnt work. I was extremely disgusted and would never stay again. '

'We had an excellent stay at Great Pines. Beautiful scenery right on Fourth Lake, and Snowmobile access. The only negative of this property is the unreliability of the on site restaurant. It seems to be rarely open'

'Beautiful clean location '

'This place was a great stop to rest between snowmobile trips. '

'Helpful staff, clean room, great rate. Was exactly what I needed for an overnight stay during a business trip. The free breakfast was a nice added bonus.'

'Half the lights in our room were burned out. The Wi-Fi didn’t work and they didn’t tell anyone. When I called the front desk the just made excuse. The parking garage looks like it’s going to collapse and has been this way for at least three years with no repairs. Staff is willing to help you depending on who you get so it’s a toss up. Overall they need to know their place in the market and price accordingly if they are not going to keep simple maintenance up or provide safe areas for customers...

'Context: 1 bed, handicapt accessible, non-smoking room. Pros: Safe and clean parking lot. Very friendly and understanding staff. Adequate heating system. Comfortable and well kept furniture. Clean and tidy hotel rooms. Cons: Continental breakfast is lacking. Strange smell in small workout room. No fridge or microwave in room (One is available in a room adjacent to the hallway). Plaster on closet wall was chipped and broken exposing dry wall underneath.'

'1) A maintenance person had to let us OUT of our room. The door would not open from inside. He did come to our aid as soon as I called the front desk, but it as been that way all night- a serious safety hazard. 2) Breakfast was supposed to be open at 7. It was still being set up at 7:20. 3) Our room was clean and warm, which was why they still got a 3. '

'I stayed here with my girlfriend over Spring Break and had a wonderful time! Anne and Allen were truly gracious hosts, the decorations were lovely, the bed was warm and comfortable, and the breakfast was delicious! '

'Everything was great- no concerns'

'Perfect location and the staff was nice and helpful!'

'👍'

'Staff were great, rooms were clean'

'Nice and clean '

'Clean, close to where we needed to go! Easy to check in due to good communication from host! '