Hi! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

Hi, Betty! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah

Hi, Joel! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

Hey, Janeth! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

Hi, Lucy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

Hi, Maria! Thanks for sharing your concern, we regret the hassle faced. We will surely pass this feedback with the hotel to make sure your next experience is pleasant. Regards, Noah

Hi, Sachin! Taos-puso kaming humihingi ng paumanhin para sa problemang naidulot. Nais naming pasalamatan ka sa pagbabahagi ng ganoong mahalagang feedback, tiyak na gagawin namin ito upang matiyak na magiging kahanga-hanga ang iyong susunod na pananatili. Pagbati, Barbara

Hi, Jorge! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

Sorry for the inconvenience, Juan! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

Thanks for your kind and lovely words, Alberto! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

Hey, Jose! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

¡Hola, Juan! Lamentamos saber que su experiencia con nosotros no ha sido agradable. Trabajaremos en sus comentarios para brindarle la mejor experiencia posible la próxima vez. Saludos, Bárbara.

Sorry for the inconvenience, Juan! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

¡Hola Rodrigo! Lamentamos los problemas causados. Hemos tomado debida nota de sus comentarios y continuaremos haciendo todo lo posible para garantizar un servicio mejor. Saludos, Bárbara.

¡Perdón por la molestia que enfrentaste! Hemos marcado una nota por la experiencia que tuviste esta vez. Tenga la seguridad de que nos esforzaremos por garantizar una estancia agradable con nosotros en el futuro. Saludos, Bárbara.

¡Perdón por las molestias, César! Entendemos que no hemos podido estar a la altura de sus expectativas. No se preocupe, trabajamos continuamente para mejorar nuestros servicios y asegurarnos de que su próxima estadía sea placentera con nosotros. Saludos, Bárbara.

Hi, Charles! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

¡Hola, Enrique! Lamentamos la desagradable experiencia que tuvo con nosotros. Trabajamos continuamente en mejoras. Esperamos poder servirle mejor. Saludos, Ava

¡Hola, Enrique! Gracias por tomarse su valioso tiempo para calificarnos. Parece que no está completamente satisfecho con nuestros servicios y seguramente haremos nuestro mejor esfuerzo para mantener sus expectativas en el futuro. Saludos, Ava

Hola, gracias por dedicarnos su valioso tiempo. Nos disculpamos por la decepción y sin duda haremos todo lo posible para mantener sus estándares en el futuro. Saludos, Tim.

Hola, Victor. Lamentamos saber que no está plenamente satisfecho con nuestros servicios. Tenga la seguridad de que nos esforzaremos día y noche para que sus futuras visitas sean más cómodas y relajantes. Un saludo, Noah.

¡Hola Alejandro! Lamentamos la desagradable experiencia que has tenido con nosotros. Vamos a tratar de hacer su próxima estancia cómoda con nosotros con mejoras continuas. Esperamos recibirle pronto con una estancia encantadora por delante. Saludos, Noah.

Hi, Lihong! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

Disculpa los problemas que has tenido, Iris. Hemos tomado nota de su experiencia esta vez. Tenga la seguridad de que nos esforzaremos en el futuro para garantizarle una gran estancia con nosotros. Saludos, Tim.