We stayed 4/27 to 5/2.Staff didn't explain pool hours or provide wifi information.
Day 1, toilet handle didn't work. We had to put in a work order to fix it. .Monday we didn't have any hot water. We let staff know early in the morning. We came back in the evening, still no hot water. We let staff know, gentleman said nothing he can't do anything as its late in evening. Next morning, still cool water when we showered.. Staff said it was fixed, you have to let water run awhile to get hot water. Every day after, you have to let water run awhile before you get hot water. They didn't offer to change our room because it was an issue with all rooms..
Overall, the location is great, the view is beautiful. The pool area is clean but the pool skimmer not great. Many bugs in the pool.. I dont think we'll stay again with all the issues we experienced.
Day 2, 3