Duurzame hotels in Cancún-Zuid

'Secrets The Vine is a beautiful resort with gorgeous pools, amazing ocean views, and one of the best hotel fitness centers I’ve used. We also loved the themed Mexican Night, it was a fun highlight of our trip. We were on our anniversary so they made that special as well with a big sign upon arrival and champagne in the room. I asked for non-alcoholic and that was not provided. The biggest downside was the constant upselling. From the vacation club presentation to spa promotions and other...

'I thought everything was very good the staff first was stellar with great happy attitude!! Second drinks and food were good. Excellent size for quick getaway too and the only one thing is the humidity, mustiness scent in the room, room itself was amazing. If only they pump on some lavender or have the ducts cleaned I don’t know only one complaint, that was unpleasant.'

'Todo muy bueno excelente servicio muy limpio'

'Its not perfect but you won't regret dollar spent here. I am planning another trip to moon palace 1-2 years again.'

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'Nuestra cuarta visita a Live Aqua, y lo primero que quiero resaltar es el servicio 5 estrellas. En cada estancia nos soprenden más tanto en servicio como en la comida que esta vez fue excepcional. Nos hicieron un upgrade a una suite, la cual recomiendo tomar en cuenta a la hora de reservar, espectacular!!! Hay opciones de comida todo el tiempo, desde la playa, la piscina, los restaurantes, las noches mexicanas, etc. El servicio en piscina excelente, siempre pendientes de que estuvieras bien...

'Wij hebben hier een fijne vakantie gehad. Ruime kamer, schoon en supervriendelijk personeel. Minder fijn is het handdoek neerleggen om zonnebedden toe te eigenen. Het hotel zou daar beter op kunnen toezien.'

'Very friendly staff and very good food'