Vind je ideale hotel in New Era

'It was not a 9 as the ratings suggested. Okay but not that great'

'Staff was great. Had a balcony room. The light shown into the room the ENTIRE night. When asking staff how to turn off the light, they said they couldn’t. Super nice man, offered us “clear tape” to try to secure the curtain to the wall to help dampen the light. The property isn’t really super clean and restored for the price. No sheets or blankets for the pull out couch. Which was needed, and I called ahead for, yet still didn’t have. The bathroom was so so. Older, with the sink outside the...

'The rooms were really nice, as well as clean. Beds are comfortable also. Awesome pricing as well. Staff was really nice also!'

'Zeer vriendelijk personeel, super schone kamer en vanuit hier kun je alle kanten op voor restaurants en allerlei vermaak'

'The biggest issue we faced was that their one elevator was out when we arrived. They did offer to refund the reservation as they could not get us a room lower than the third floor and we had huge suitcases. But it was late and we didn’t know is we could get in the one hotel that was close by. If it had not been for this we would have rated our stay much higher. The room and hotel was clean, quiet and comfortable. The breakfast was above average and the fitness room was great.'

'Amazing rooms, staff, bed and water pressure'

'Ruime en schone kamer, goed ontbijt en leuke firepit met schommelstoelen '

'Great place to stay!'

'Good spot'

'Our 5th time staying there and always a good experience.'

'Doors open to outside. Room was dirty and had bugs.'

'Prima bedden, top locatie maar housekeeping en ontbijt / ontbijtzaal zeer matig, kleine ruimte om te ontbijten waardoor er te weinig plaats was om te zitten, yoghurtautomaat waar geen yoghurt in zat.'

'We booked a suite for our trip. 4 kids 2 adults. The room was great and accommodating. The kids wore themselves out cooling down in the pool for a night swim. The location was great. Not too far from anything. We enjoyed sitting out in the patio listening to the river. The staff were very accommodating and friendly when we needed something. We did see 1 bear in the parking lot but he left shortly after and we just watching him prowl around from the safety of the top floor.'

'A'

'only there to sleep but seam nice and clean no issues even with a late check in of 1am'

'I will start with the positives, the property is close to the strip and there is a shuttle stop right outside, which makes it easier to get to the strip and any other stops within Gatlinburg or Pigeon Forge area. Now the negatives, the manager on duty (who is usually there in the morning), is very rude and not helpful at all. Being in hospitality, she does not have a basic courtesy to take to someone who is a retiree and an aged person. Don’t try to even ask them for a different room, because...

'Incredibly clean, new and modern hotel. Had an issue with the outlets not working in the room, front desk attendant said he would send someone up to fix it, 8+ hours later found out that he didnt let anyone know so i had waited for'

'I am requesting a review of my stay at Wilderness at the Smokies due to multiple issues that significantly impacted our experience. During our stay, we observed water bugs on the property, and I have video evidence documenting this. The room also lacked proper ventilation, making it uncomfortable throughout our stay. Additionally, the room did not have standard beds; instead, the beds folded down from the wall. We spoke with four other guests, and all indicated that their rooms had regular...

'Nice lady at deck. Religious owned . Bed very comfortable. Great covers. Great location. No complants'