Familiehotels in Puerto Aventuras

'This is a very unique hotel in the area of Puerto Aventuras, an area that is otherwise quite dominated by big chain resort hotels. The staff are exceptionally friendly and makes you feel like you're part of a family rather than 'just another tourist'. Breakfasts are amazing! Rooms were clean and comfortable, great design of the hotel inside and outside. You can also use their bicycles which is a fun way to go around the town.'

'Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered.'

'After an initial question by the host, which I answered, I received no responses from him to the two or three questions I had. We had no check-in information. Sitting outside the property, I called him. Fortunately he answered. He gave us the door pass code, which got us in. There was no information inside about the WiFi or other amenities. It is a beautiful property right on the ocean, but I had no access code to enter the pool area and the beach.'

'View was great'

'The staff is very friendly, and the rooms are cleaned very well every day. The resort is large and incredibly spacious, beautifully green with wildlife. I was a bit disappointed with the food. It could be more varied, in my opinion. There are several swimming pools and a private beach with bars where you can order good drinks. The adjacent Xcaret park is highly recommended for children, but definitely for adults as well.'