Exterieur

Beoordelingen van Tortuga Bay Hotel

5 out of 5
Tortuga Bay Hotel
Higuey, Punta Cana, La Altagracia

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 74 van 81 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 81 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 81 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 81 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 81 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jose Cojab

Reisde met familie
Positief: Voorzieningen
Beautiful place
6 nachten verbleven in april 2024
Reactie van Blanca Alcantara op 10 apr 2024
Dear Mr. Cojab Thank you for sharing your comments about Tortuga Bay we look forward to welcome you backKind regards

10/10 – Uitstekend

Jean Olivia, New York

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spectacular view! Just lovely. Incredible service.
3 nachten verbleven in februari 2024
Reactie van Blanca Alcantara op 28 feb 2024
Dear Mrs. Roiphe, Thank you very much for sharing your comments about your stay.We look forward to welcome you backKind regards

10/10 – Uitstekend

Dereje

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All around top class.
6 nachten verbleven in november 2023
Reactie van Blanca Alcantara op 31 dec 2023
Dear Mr. DerejeThank you very much for sharing your comments. We look forward to welcome you and your family back to Tortuga Bay,Kind regards

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
7 nachten verbleven in november 2023
Reactie van Blanca Alcantara op 20 nov 2023
Dear Robert,Thank you very much for sharing your feedback, we are very happy to learn you have enjoyed your stay with us.Your comments will be shared with our team.Looking forward to your return

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Blanca Alcantara op 11 sep 2023
Dear Nancy,Thank you very much for your feedback.Looking forward to welcoem you back to Tortuga Bay.

10/10 – Uitstekend

Noemi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
6 nachten verbleven in juli 2023
Reactie van Blanca Alcantara op 21 jul 2023
Dear Ms. Noemi, thank you very much for your recent stay in Tortuga Bay. Thank you for sharing your comments. Looking forward to welcome you back.Kind regards

10/10 – Uitstekend

Eligia

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in juni 2023
Reactie van Blanca Alcantara op 21 jul 2023
Dear Eligia,Thank you very much for your comments about your stay.Kind regards

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
4 nachten verbleven in mei 2023
Reactie van Blanca Alcantara op 30 mei 2023
Dear Mr. Brian,Thank you for sharing your value feedback, we are gald you have enjoyed the service, Ciara will be recognized. We are glad you have already thoughts to visit us againKind regards

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
El personal digno de un hotel d lujo nos fuimos muy felices
2 nachten verbleven in mei 2023
Reactie van Blanca Alcantara op 29 mei 2023
Estimado Manuel, Muchas gracias por sus comentarios, estaremos compartiendolos con el equipo. Esperamos su regreso muy pronto.Saludos cordiales

10/10 – Uitstekend

MYRIAN E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un lugar en el mundo
Hermoso lugar, hermosa su gente. Todo perfecto.
2 nachten verbleven in maart 2023
Reactie van Blanca Alcantara op 11 apr 2023
Myrian, Muchas gracias por sus comentarios, los mismos seran compartidos con el equipo, esperamos verles muy pronto de regreso en Tortuga Bay

10/10 – Uitstekend

carlos

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
3 nachten verbleven in maart 2023
Reactie van Blanca Alcantara op 11 apr 2023
Dear Mr. Rodriguez,Thank you very much for sharing your feedback, I will share with the team, we hope welcome you back very soon.Kind regards

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
top notch
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Lester

3 nachten verbleven in juli 2022

10/10 – Uitstekend

JULIA

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Excellent experience
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
7 nachten verbleven in mei 2022

10/10 – Uitstekend

Cameron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2021

10/10 – Uitstekend

STEPHEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Stay. This hotel is JUST PERFECT.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El servicio impecable …. El lugar lindisimo y muy bien cuidado todo !!!
6 nachten verbleven in juli 2021

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
3 nachten verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2021
Reactie van Angel op 22 mrt 2021
Dear Guest, Thank you for staying with us! We genuinely appreciate your feedback and sincerely look forward to welcoming you again to our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in januari 2021
Reactie van Angel op 15 feb 2021
Dear Guest, Thank you very much for staying with us! We sincerely appreciate your feedback and genuinely hope to welcome you again to our marvelous Tortuga Bay Puntacana Resort & Club.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel/resort. Excellent customer service.
4 nachten verbleven in januari 2021
Reactie van Angel op 21 jan 2021
Dear Guest, Thank you for staying with us. We genuinely appreciate your feedback. Our team is thrilled you received excellent customer service and enjoyed your stay with us. At Tortuga Bay, we do nothing but our utmost effort in providing unforgettable memories and the best experiences our guests can have. We will be more than delighted to welcome you again as you are already part of the Tortuga Bay family.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020
Reactie van Angel op 23 jan 2020
Dear Guest, thank you very much for staying with us at our little slice of paradise, the Tortuga Bay Hotel. It was a pleasure for us to host you in our beautiful property. We would be more than delighted to welcome you again to our Tortuga Bay Hotel so you can enjoy the PUNTACANA Resort & Club's unforgettable experience again. We sincerely look forward to seeing you soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Angel op 23 dec 2019
Dear guest, thank you very much for staying with us. We sincerely appreciate your feedback and look forward to welcoming you to our little slice of paradise, Tortuga Bay Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attention to detail was exceptional! It is a perfect size with unbelievable beach access, service and food!
4 nachten verbleven in december 2019
Reactie van Angel op 10 dec 2019
Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to post your review. Our team is very happy you received exceptional attention to detail during your stay, along with the excellent and personalized service we are known for at Tortuga Bay. In our resort, we do our utmost effort in delivering unforgettable memories to our customers while enjoying the PUNTACANA Resort & Club Experience. We look forward to welcoming you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous property with spacious and beautiful villas. Will definitely return.
5 nachten verbleven in november 2019
Reactie van Angel op 3 dec 2019
Dear Guest, thank you very much for staying with us! We truly appreciate your feedback. Our staff is very happy that you had a wonderful experience at our gorgeous Tortuga Bay Hotel. We would be more than delighted to welcome you back and enjoy the PUNTACANA Resort & Club experience.

10/10 – Uitstekend

Domingo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a unique experience. The Beach front provide view for amazing sunrise and sunset. The service was excellent, our Villa Manager (Luis) was very creative and prepared few surprises for me and my wife for our wedding anniversary. I would like to special thanks to Melissa Espinal (Reservations) for the service provided and we received everything we asked and more. The welcome process was very nice and warm, thanks Luis (Reception). The dinner was at Bamboo restaurant the food was amazing and the service the best. Thanks Carlos (waitress) The beach was Ok because the seagrass at the beach in front of the villages but you can find a better spot 100 meters to your left. We also visited la Reserva Ojos Indígenas which is an amazing natural park with beautiful lagoons and it was free because we were staying at Tortuga Bay. This is a must in Punta Cana. We spend only 1 night but it was amazing. Note: we traveled with a baby and the hotel.l provided a baby crib.
1 nacht verbleven in november 2019
Reactie van Angel op 26 nov 2019
Dear Domingo, thank you very much for staying with us. We sincerely appreciate your thorough and detailed feedback. Our team is very happy you had a unique experience at our beautiful Tortuga Bay Hotel. Delivering excellent and personalized service is one of the main characteristics of our property and therefore, it is more than a pleasure for us to provide nothing less than great service. We have conveyed your comments to our staff and management areas and they were very thrilled because of it. We would be more than delighted to welcome you again to enjoy the PUNTACANA Resort & Club experience at Tortuga Bay Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about Tortuga Bay Resort. It’s gorgeous, the staff was super friendly and helpful. Their motive was: We work you are on vacation! Very helpful when you’re on vacation with the children. They gave us a beautiful crib for our baby boy, and made him a birthday cake! We will be back for sure. We appreciate every minute we have spent it over there. Must see this place, highly recommended!!!
7 nachten verbleven in oktober 2019
Reactie van Angel op 6 nov 2019
Dear Guest, Thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to write such a kind review. Our team is very happy you loved everything about our Tortuga Bay Puntacana Resort & Club since they are very committed to excellence in providing the personalized service that is characteristic of our resort. Part of our mission is to always deliver unforgettable memories to our guests. Thank you for highly recommending us. We look forward to welcoming you and your family back again for another memorable experience at Tortuga Bay Paradise as you are already part of the Tortuga Bay Family!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Juste un rêve! Cadre paradisiaque, personnel d’exception... Un sans faute.
7 nachten verbleven in augustus 2019
Reactie van Angel op 8 okt 2019
Dear guest, thank you very much for staying with us! We sincerely appreciate your feedback. Our staff is very happy you enjoyed your stay at our little slice of paradise, Tortuga Bay Hotel. We would be more than delighted to welcoming you again and soon at Tortuga Bay Hotel at Puntacana Resort & Club. As you are already part of the Tortuga Bay Family! 353/5000 Cher client, merci beaucoup d'avoir séjourné avec nous! Nous apprécions sincèrement vos commentaires. Notre personnel est très heureux que vous ayez apprécié votre séjour dans notre petit coin de paradis, le Tortuga Bay Hotel. Nous serions plus que ravis de vous accueillir à nouveau bientôt au Tortuga Bay Hotel du Puntacana Resort & Club. Comme vous faites déjà partie de la famille Tortuga Bay!

10/10 – Uitstekend

Ihsan, Boston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about Tortuga Bay was excellent. This was our second visit to the resort and I don't know where to start: Villas, amenities, food/restaurants, the beach, the natural reserve, and the nearby restaurant Bachata Rosa were all top notch. Last but not least Villa Managers and the staff made our visit truly memorable. They arranged everything to our liking and did not miss any single detail. We are blown away..
4 nachten verbleven in juli 2019
Reactie van Angel op 12 aug 2019
Dear Ihsan, thank you very much for staying at our beautiful Tortuga Bay Hotel. We sincerely appreciate the time you've taken to post such a thorough and positive feedback for us. It is a great pleasure for us that you consider our Puntacana Resort & Club complex as "excellent" and "top-notch". Our team is truly committed to excellence in service and in making our guests' stay an extraordinary and unforgettable one. These are the kind of details that become a meaningful difference in our guests' experience and as they have been part of the Tortuga Bay Family for so long, it is what makes our service stand out. We look forward to welcoming you and your family back again for another memorable experience at our little slice of paradise, Tortuga Bay as you are already part of the Tortuga Bay Family!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019
Reactie van Angel op 23 jul 2019
Dear guest, thank you very much for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again to our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
THIS IS THE BEST HOTEL IN THE ENTIRE CARIBBEAN! Each staff member is committed in making sure you enjoy your stay and they treat you like family. they exceeded all my expectations and I can't wait to be back to such an amazing hotel.
4 nachten verbleven in juni 2019
Reactie van Angel op 15 jul 2019
Dear guest, thank you for staying with us! We appreciate your great feedback. Our staff is very happy you enjoyed your stay at our beautiful Tortuga Bay Hotel. It is part of our mission, to always deliver a top-notch kind of service to all our customers as we rejoice in pleasing our guests and making them feel as comfortable as if they were at home. Looking forward to welcoming you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is a perfect place to rest and relax. Everything is thinking to give you comfort and peaceful. The staff is friendly and you have your personal assistant all the time at a Movil. Your own gulf car to translate inside the complex. Wonderful naturals manantial waters to swimming and explore. Perfect food, all restaurant are 5 starts.
1 nacht verbleven in juni 2019
Reactie van Angel op 1 jul 2019
Dear Guest, thank you very much for staying with us! We appreciate your feedback. Our team is very happy you had a perfect and relaxing experience at our little slice of paradise, Tortuga Bay Puntacana Resort & Club. It is our pleasure to always deliver the kind of personalized service that echoes within our guest's memories. We sincerely look forward to welcoming you again at our beautiful hotel.

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in mei 2019
Reactie van Angel op 27 mei 2019
Dear Guest, thank you for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again at our little slice of paradise Tortuga Bay Hotel!

10/10 – Uitstekend

Mitchel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect the staff the property. Golf carts, beach bikes, specially the rooms.
5 nachten verbleven in april 2019
Reactie van Angel op 29 apr 2019
Dear Mitchel, thank you very much for staying with us! We deeply appreciate your feedback. Our team is very happy that everything was perfect with your stay at our little slice of paradise, Tortuga Bay Hotel. We sincerely look forward to welcoming you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service. Staff great. The accommodations were outstanding. The VIP treatment from the moment we landed was top notch.
4 nachten verbleven in april 2019
Reactie van Angel op 24 apr 2019
Dear guest, thank you for staying with us! We appreciate your feedback. Our staff is very happy you experienced an amazing service with them and that you enjoyed our outstanding accommodations. We make it our mission to always provide all our guests that VIP treatment since the very moment you step foot in our airport throughout your entire stay in our beautiful Tortuga Bay Hotel. We sincerely look forward to welcoming you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In diesem Hotel wird einem jeder Wunsch von den Lippen abgelesen. Das Hotel ist sehr privat und für Ruhe und Erholung perfekt. Die Mitarbeiter sind dabei einfach nur zuvorkommen und freundlich
14 nachten verbleven in april 2019
Reactie van Angel op 3 mei 2019
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt bei uns! Wir freuen uns über Ihr Feedback. Unser Personal freut sich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und Ihre Wünsche und Erwartungen erfüllt wurden. Wir sind sehr begeistert, dass Sie einen erholsamen und erholsamen Urlaub in unserem kleinen Paradies, dem Tortuga Bay Hotel, verbracht haben. Wir freuen uns, Sie wieder zu begrüßen.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel de lujo con un servicio y atención de alto nivel, las instalaciones y facilidades son superiores
2 nachten verbleven in april 2019
Reactie van Angel op 1 mei 2019
Estimado Cliente, muchas gracias por hospedarse con nosotros! Agradecemos su valoración. Nuestro equipo se encuentra muy feliz de que recibió un nivel alto de atención y que disfruto de nuestras instalaciones. Esperamos poder darle la bienvenida en nuestro pequeño pedazo de paraíso, Tortuga Bay Hotel, nuevamente en un futuro próximo.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exclusiv, very privat and top quality.
3 nachten verbleven in april 2019
Reactie van Angel op 16 apr 2019
Dear Peter, thank you for staying with us at our little slice of paradise, Tortuga Bay Hotel. Our staff is very happy you experienced a great stay with us. We appreciate your feedback and sincerely look forward to welcoming you again.

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in maart 2019
Reactie van Angel op 1 apr 2019
Dear guest, thank you for staying with us at our little slice of paradise Tortuga Bay Hotel. We appreciate your feedback and sincerely look forward to welcoming you again.

10/10 – Uitstekend

Enrico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2019
Reactie van Angel op 14 feb 2019
Dear Enrico, thank you very much for staying with us! We sincerely appreciate your feedback. Our team is very happy that you had an excellent stay with us our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service, beautiful villas facing the beach.
7 nachten verbleven in januari 2019
Reactie van Angel op 12 jan 2019
Thank you very much for staying with us. We appreciate your feedback and really look forward to welcome you again at our little slice of paradise.

10/10 – Uitstekend

david, Brooklyn New york

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
RESTFUL VACATION
WE JUST GOT BACK LAST NIGHT, AND I CANT WAIT TO GO BACK. EVERYTHYING FROM THE AIRPORT PICKUP TO THE RETURN TO AIRPORT WAS FIRST CLASS ALL THE WAY. THE STAFF WERE VERY FRIENDLY AND ALWAYS SO HELFUL. OUR VILLA WAS EVEN MORE BEAUTIFUL THAN THE PICTURES ON LINE. THE VIEW FROM OUR BALCONY WAS JUST GORGEOUS! THE ONLY DOWNSIDE WAS THE SEAWEED, BUT EVEN THAT DID NOT AFFECT OUR ENJOYMENT OF THE BEACH. THE STAFF WAS CONSTANTLEY RAKING AND CLEARING, BRINGING US WATER AND TOWELS. SPA WAS GREAT, WE HAD A FEW TREATMENTS AND FOUND THEM TO BE VERY GOOD. THE POOL AND BEACH AREA WERE RIGHT OUTSIDE THE SPA, WERE VERY NICE. OVERALL IF YOU ARE LOOKING FOR A RESTFUL VACATION THIS IS THE PLACE FOR YOU
3 nachten verbleven in november 2018
Reactie van Angel op 17 nov 2018
Dear Mr. David, Thank you very much for staying with us! We sincerely appreciate your positive feedback. All of our teams are very happy to know that you enjoyed your stay this much and that our VIP assistance in the airport and back, was to your liking. It is guests like you who always help us to achieve greater things each time since we are always aiming for perfection at Tortuga Bay. We are very flattered that our Six Senses Spa was also great for you. Did you know that ours, is the only Six Senses in all America? We look forward to welcoming you again Mr. David, we can assure you that you will experience an unforgettable stay.

10/10 – Uitstekend

MTV, Washington DC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel ever I have stayed in the DR. The service was excellent. They went above and beyond to make us happy. The rooms are a dream. Very well designed, beach front and with privacy. I will definitely go back.
2 nachten verbleven in november 2018
Reactie van Angel op 13 nov 2018
Dear MTV, Thank you very much for staying with us! Your feedback is very important. Out team is very happy to have met your expectations and having been able to provide you with an excellent service. Filling our guests with joy and happiness is one of our main goals and naturally, we make it our mission that our rooms, beach and property are always at their very best condition. We truly look forward to welcoming you again at our little slice of paradise!

10/10 – Uitstekend

Bob, Savannah, GA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a wonderful experience. This hotel is composed of villas with the appointments and decor designed by Oscar De La Renta. The staff is amazing, attentive and provided five star service from the VIP treatment at the airport to the service at the restaurants to the turn down service at night. The resort is serene, peaceful and beautiful. A golf is provided with the villa and one has access to the entire 15000 acre resort and wildlife park. The property is immaculately maintained, clean, neat and groomed including the private beach. I cannot wait to go back.
1 nacht verbleven in november 2018
Reactie van Angel op 7 nov 2018
Dear Mr. Bob, Thank you very much for staying with us! We truly appreciate your feedback. Our staff is very happy that you had a wonderful experience at our Tortuga Bay Hotel. We would be delighted to welcome you back and have you make an even greater memory for we are always aiming to perfect our guest's moments with us.

10/10 – Uitstekend

Wendy, Fort Myers, Florida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tortuga Bay Resort is heaven on earth. The property is absolutely exquisite and meticulously maintained. The service was like nothing we have ever experienced. Our every need was anticipated and everyone we came into contact with provided us with service that far exceeded our expectations. Highly recommended.
4 nachten verbleven in oktober 2018
Reactie van Angel op 2 nov 2018
Dear Wendy, Thank you very much for staying with us at Tortuga Bay! Our team is very thrilled to receive such a great feedback. We are very happy that you enjoyed our property and that you had an expectation-exceeding service. This is exactly what we strive for on a daily basis, getting the WOW reaction from our guests. We sincerely look forward to welcome you again at our heavenly Tortuga Bay!

10/10 – Uitstekend

Geverifieerde reiziger

Worth every penny
Amazing all the way round. Great staff, which always makes the difference with any hotel. Would stay here again in a heartbeat.
3 nachten verbleven in augustus 2018
Reactie van Angel op 19 sep 2018
Thank you very much for staying with us. We appreciate your feedback and really look forward to welcome you again at our little slice of paradise.

10/10 – Uitstekend

Eva, Spain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
VIP service, in front of the beach, great facilities and great staff.
4 nachten verbleven in augustus 2018
Reactie van Angel op 19 sep 2018
Thank you very much for staying with us. We appreciate your feedback and really look forward to welcome you again at our little slice of paradise.

8/10 – Goed

ubirajara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel bonito com quarto espaçoso, porém a praia está tomada de sargaço de ponta a ponta. Cheiro forte e não dá pra aproveitar. Deveriam dar desconto nas diárias, pois foi vendido uma imagem linda e a realidade é outra bem diferente.
5 nachten verbleven in augustus 2018
Reactie van Angel op 22 sep 2018
Lamentamos muito que tenha ficado insatisfeito com a sua estadia. Agradecemos seu feedback e trabalharemos arduamente para corrigir esse problema. Estamos ansiosos para recebê-lo novamente.