Aparthotels in Quintana Roo

'The property was nice but the staff was the problem the concierge was basically non existent they tell you to text or call so that they can arrange dinner reservations or anything else you need but they never responded at all and we had to go find a concierge to book our dinners also we called for room service the line is always busy and when someone does answer they put you on hold and then the line hangs up then at checkout we had issues with the checkout and there is no one to help like a...

'Nautibeach is in een woord geweldig. Wij hadden een appartement op de begane grond. De inrichting was wat verouderd, maar de rest maakte dat meer dan goed. Geweldig zwembad en strand voor de deur. Evenals een goed restaurant. Verder alles op loopafstand.'

'Se fue la luz en la segunda noche aprox 2 horas, por q hay fallas en la cd. la habitación no se le hizo la limpieza, no cambió de toallas, sábanas, no limpió el baño,'

'Geweldig hotel voor een mooie prijs'

'Heel mooi, ruim appartement van alle gemakken voorzien! Mooi dakterras met mooie zwembaden en leuke hoekjes. Ontbijt werd gerserveerd in de snackbar, ter plaatse vers bereid (iedere dag hetzelfde, gebakken ei met toast en vers fruit). Heerlijke, rustige plek om te verblijven!'

'There was a beautiful view from the rooftop and the 2 pools were fantastic, they were available 24 hours, we spent the time there after getting back from the beach, just laying on the sun loungers. We will come back!'

'The check-in went smoothly, and we really got our hopes up for staying at Irie. But during the first night is where the problems started. Irie stated that there would be security during the night when something was up. We didn’t expect we would be needing them, also since the hotel isn’t located in the ‘party’ area. We had to think again, the hotel itself seemed to be the party area. There is no supervision during the night whatsoever. Neighbors played loud music, people who weren’t staying in...

'We really liked the surrounding area, not in the busy Centre of Playa del Carmen but in a quite and very safe part. Everything we wanted to see or visit was within walking distance. The room was average and smelled a bit musky.'

'The apartment is beautiful, and the rooftop has two small pools and a nice patio to relax on when you want to get away from the hustle and bustle. Getting to the apartment initially felt a bit sketchy, but the next day I figured out exactly where I was and the location is perfect for anyone who likes walking (big fan).'