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'Didn’t have enough blankets'

'The front of the hotel is very deceptive. When I drove around the back to get to my room it was disgusting. The parking lot was over grown with grass growing out of the pavement and had large pot holes. The room was gross. The air conditioner didn't work well and was full of dirt and dust. The TV didn't work. The shower had peeling paint and stains on the walls. Every door frame was black with grime. The property was littered with trash. I felt unsafe and pushed a chair infront of the door...

'It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

'It was average at best'

'The lobby and parking lot was sketchy. There was always someone sitting outside in a lawn chair and cars would come and go. I’m not sure what was going on, but if I had a choice, I would stay elsewhere.'

'Fireplace suite was comfortable and nice; however your windows look directly at adjacent building (No view). Breakfast was very nice; staff friendly and helpful; nice outdoor patio with grill; hot tub crystal clean and clear. Nice location.'

'Room smelled awful and had items left from previous guest. My daughter and I turned right back around and went to front desk. They offered another room, but my daughter and I left as we were not pleased with overall cleanliness'

'Good for price, great air conditioning. Terrible Wi-Fi, stinky room, and keys stop working periodically throughout my stay.'

'The best part of our stay was the willingness of the staff to care for our needs. The property needs work. It is tired and needs financial investment to justify the rates. We will be back.'

'Great to get to downtown Naperville Safe place By the Naperville police department'