Spahotels in San Miguel

'Before we arrived at the hotel, we received a form to fill out with all our details. A few days before our arrival, we were required to check in online to avoid waiting at the hotel. However, on the day of our arrival, we still had to wait about half an hour to check in again. In the meantime, I was browsing a shop in the hotel and accidentally dropped a magnet, which I had to pay for—it cost around 260 pesos. There was no elevator. While the view from our ocean-view room was nice, the room...

'Hotel Cozumel is a great budget friendly resort but doesn’t feel budget friendly, the entire staff are amazing from the front desk to the servers to even the groundskeepers who work none stop to keep the resort looking great. Roger was a new server around the pool area and is amazing, Roger’s super friendly, very personable and is just a great guy. He went above and beyond for my wife and I and by the end of the week my wife and I felt like we went off and left one of our kids behind ( we did...

'Great housekeeping staff'

'Conveniently located to the ferry terminal and great scuba diving. Hotel was nice, food was good, and the resort is gig enough to have a variety of food options but not too huge. What prevents me from giving it a higher recommendation was the lack of staff support in solving a transportation problem. We booked a $250 hotel transfer from the Cozumel Palace to the Cancun airport…and the driver did not show up. The hotel said it was a 3rd party so not their issue, but would not remove the hotel...

'We have stayed here several times through the years. Staff has always been excellent. Rooms need updating though. Food has improved tremendously. The pools, beach, & outdoors are worth the trip. Best snorkeling on the island by far & it’s right out front of the resort. We will return! '

'My cousin and I took a much needed extended vacation. We started in Cozumel at the Westin and were extremely comfortable and pleased with our stay. We wanted beach, pool and decent off shore snorkeling and it was everything that we hoped! I was snorkeling sometimes 2-3x a day because there was so much to see. The food at the restaurants was good, especially the dinners. Delicious! The drinks were what they should be. The staff was lovely. So many people always smiling and helpful. Javier, a...

'Bien.'