This property was sad in that it had potential and was probably good 10 years ago, with the biggest issue was that it had no dinner, so you had to take a taxi into town and back just to get a meal every day. They said it was because of Covid, but I asked the front desk if they were full and they said yes, so if they are full, and they serve breakfast and lunch, then there is literally NO reason to not serve dinner other than to save money. Everything seemed to be to save money here. The Jacuzzi on the top floor was broken, the bar at the pool was completely shut down all week, Breakfast and lunch were buffet and expensive and poor quality. The dive shop was unbelievably terrible with money driving new divers out in to the boat after just 2 days like cattle with a single dive master to handle multiple brand new divers where they literally LOST divers underwater for the entire dive on their first dive of their life on more than one occasion (I repeat, LOST). More minor complaint was it would be nice to have a heated pool as the 10 story building blocks the sun most of the day so the water is pretty cold. Staff very nice and helpful. Exception is they charged $14 for the lunch buffet for my 11 year old daughter same as me but I heard later the price for kids was half, so at checkout I had to bring this error to their attention and after 25 minutes of calling the kitchen, they confirmed it was supposed to be half and they corrected it. Above resulted in rather cold atmosphere.
