Een kluis op de kamer, een bureau, gratis wifi, beddengoed

Beoordelingen van KOKO HOTEL Ginza 1chome

2.5 out of 5
KOKO HOTEL Ginza 1chome
1-9-5, Ginza, Chuo-ku, Tokyo, Tokyo

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 291 van 573 beoordelingen" "
Gastenscore: 8 - Goed. 196 van 573 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 573 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 573 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 573 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kenneth Kin Hung, Mississauga

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room.
1 nacht verbleven in maart 2024
Reactie van KIM op 25 apr 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 – Redelijk

Takeshi

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van KIM op 22 apr 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

WARREN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Location, center of Ginza Shopping strip
5 nachten verbleven in april 2024
Reactie van kim op 17 apr 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Gwendoline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van KIM op 11 apr 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 – Uitstekend

MIGUEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
1 nacht verbleven in april 2024
Reactie van KIM op 9 apr 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Kai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super Lage zum Einkaufen und gute Anbindung zur U-Bahn.
5 nachten verbleven in maart 2024
Reactie van KIM op 7 apr 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Joon Min

Reisde met familie
Positief: Personeel en service
Near Tokyo Station
2 nachten verbleven in februari 2024
Reactie van kim op 1 apr 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

8/10 – Goed

Marilou, Henderson

1 nacht verbleven in februari 2024
Reactie van KIM op 1 apr 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 – Redelijk

Virginia

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the beddings are old including the mattress. it's not comfortable to sleep on them.
3 nachten verbleven in maart 2024
Reactie van kim op 1 apr 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

6/10 – Redelijk

Tadakazu

Zakenreiziger, Reisde met familie
偶然なのですが、宿泊当日の明け方に計画停電で非常灯が作動したため明るく寝れない時間がありました。さらに火災報知器の誤作動などが有り、おかげで翌日は寝不足で仕事へ。笑い話しの様な経験でした。
1 nacht verbleven in maart 2024
Reactie van KIM op 13 mrt 2024
このたびは、施設でのご滞在中に発生した不快な状況について、心よりお詫び申し上げます。宿泊当日の明け方に起きた計画停電とその後の非常灯作動、さらには火災報知器の誤作動という不測の事態により、快適なお過ごしいただけなかったこと、お詫び申し上げます。今後は同様のトラブルの再発を防ぐため、全力を尽くしてまいります。

10/10 – Uitstekend

Hanole

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff and service is great. our room has great space.
1 nacht verbleven in maart 2024
Reactie van KIM op 13 mrt 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

8/10 – Goed

SHUHEI

Positief: Netheid
周辺施設に恵まれた、とても良い環境のホテル
1 nacht verbleven in januari 2024
Reactie van KIM op 10 mrt 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

giuseppe

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Hotel close to underground and shopping area
2 nachten verbleven in februari 2024
Reactie van kim op 8 mrt 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Man Ting

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I need to be around Tokyo station very early in the morning and late night for transit. The location is perfect for inter city travellers.
1 nacht verbleven in februari 2024
Reactie van KIM op 29 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Raymond

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to Ginza highlights
3 nachten verbleven in februari 2024
Reactie van KIM op 20 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 – Redelijk

Jamie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Bathroom was dirty
1 nacht verbleven in februari 2024
Reactie van KIM op 20 feb 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of cleaning in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

6/10 – Redelijk

Patrick

Negatief: Netheid, staat van de accommodatie en faciliteiten
Inside the room looked dirty and the bathroom had stains
5 nachten verbleven in januari 2024
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 – Redelijk

HOSEUNG

Positief: Netheid
3 nachten verbleven in januari 2024
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Tsz Kin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

エイコ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
イベント後の22時半の遅いチェックインでしたが近くにコンビニもあり便利でした。ホテル内で見かけたのはほぼ外国の方々。夜中に廊下から何か物音が聞こえたのでドア窓から確認すると外国人の男性が私の部屋の前でルームキーをかざしているのが見えて怖かったです。結局私の部屋の前2部屋がお連れの方だったようで間違えたのかな…できたら女性専用フロアを作っていただけるともう少し安心して過ごせるのではないかと思いました。でも別々に予約していた友達と事前にチェックインが遅れる連絡をした為か同じ階にして頂きよかったです。ご配慮ありがとうございました。
1 nacht verbleven in januari 2024
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van KIM op 29 jan 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 – Uitstekend

Yoshikazu

1 nacht verbleven in januari 2024
Reactie van KIM op 29 jan 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 – Uitstekend

Yeunsook

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
위치가 정말 좋아요 도쿄역 도보 10분, 근처 지하철 3개 노선, 명품샵부터 돈키호테까지 모두 있고 식당도다양합니다. 다소 아쉬운 점은 청소해 주시는데 정소기는 안돌리신 건지
3 nachten verbleven in januari 2024
Reactie van KIM op 21 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Dag

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van KIM op 16 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 – Redelijk

Aaron

4 nachten verbleven in januari 2024
Reactie van KIM op 16 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van KIM op 16 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Ming Sum

Positief: Netheid, personeel en service
3 nachten verbleven in januari 2024
Reactie van KIM op 16 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 – Redelijk

Yin

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
wifi was terrible
7 nachten verbleven in januari 2024
Reactie van KIM op 10 jan 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

8/10 – Goed

Ike

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Koko
We had a wonderful stay in KOKO Hotel.
8 nachten verbleven in december 2023
Reactie van KIM op 10 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Pamela

9 nachten verbleven in december 2023
Reactie van KOKOHOTEL Ginza-itchome op 8 jan 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We are pleased to receive your high evaluation. We look forward to serving you again.

8/10 – Goed

Violeta

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Kokko Hotel is very centrally located - 10 min each from Ginza and Tokyo station. Excellent base for exploring Tokyo or day trips. They have all amenities, including coin laundry, etc. Holding your luggage for free is available and makes life easier. It is in a bit of “dead” street during evening, but across very useful 7/11. Disliked: It is a very small room with a small bed for 2, graced by very uncomfortable pillows. The biggest issue of the hotel is cleanliness: they don’t do too much, including in the bathroom area where you find hairs. Room was dusty, visibly. It is a huge hotel with a massive turnover, but they simply should do better.
6 nachten verbleven in december 2023
Reactie van KOKOHOTEL Ginza-itchome op 8 jan 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We apologize for any inconvenience caused by the cleanliness of the room.We look forward to having you stay with us again.

10/10 – Uitstekend

Jinki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
위치 좋고 가성비 높은 깨끗한 호텔! 단 긴자에만 두군데 있으니 주소 꼭 확인! ^^
2 nachten verbleven in januari 2024
Reactie van KOKOHOTEL 긴자잇초메 op 8 jan 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.

8/10 – Goed

Shuting, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van KOKOHOTEL 긴자잇초메 op 8 jan 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van kim op 5 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Raymond

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
7 nachten verbleven in december 2023
Reactie van kim op 5 jan 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Walter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and good value.
6 nachten verbleven in december 2023
Reactie van kim op 31 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

4/10 – Matig

tony, Durham

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van kim op 31 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Roberto

5 nachten verbleven in december 2023
Reactie van kim op 31 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

SEUNGSIK

2 nachten verbleven in december 2023
Reactie van KIM op 30 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Mitchell

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel, facility, and staff are all absolutely incredible! The rooms are small, so plan accordingly by measuring the dimensions. This hotel hit everything I was looking for: Clean, safe, location, and affordable. Additionally, the staff, again, are fantastic! I would deinfemty stay here again!
6 nachten verbleven in december 2023
Reactie van kim op 30 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

TAKASHI

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
枕がいい!
2 nachten verbleven in december 2023
Reactie van kim op 31 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 – Redelijk

SATOMI

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van kim op 31 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Bryce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van kim op 26 dec 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 – Redelijk

Man lai maria

4 nachten verbleven in december 2023
Reactie van kim op 26 dec 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 – Uitstekend

Logan

1 nacht verbleven in december 2023
Reactie van kim op 26 dec 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 – Uitstekend

Martina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
En natts vistelse
Det var en sista minuts bokning på grund av försenat flyg, men hotellet samt värdarna var otroligt trevliga. För tre personer var tre sängs rummen en bra storlek och inte för litet. Badrummet var rent och smidigt. Läget var nära tåg station och det fanns möjlighet att få till gång till ett avslappnings/samlings rum på 6 våningen.
1 nacht verbleven in december 2023
Reactie van kim op 21 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 – Uitstekend

Emilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

NANA

Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van kim op 21 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

Geverifieerde reiziger

Positief: Comfort kamer
5 nachten verbleven in december 2023
Reactie van kim op 21 dec 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 – Goed

GO

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
東京駅からも近く歩いていける距離にあるので良かったです!
Reactie van KIM op 7 feb 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.