Familiehotels in West Phoenix

'Paid for Deluxe King and gave me Standard Queen with no explanation and poor cleaning and follow ups'

'You get what you paid for, not the worse but not the best!'

'Front desk staff/maintenance staff were great. However, a particular female employee (perhaps cleaning staff) was EXTREMELY RUDE AND ABRASIVE to my wife. We had a problem with the door handle to front door of our room. Front desk staff told us how to get it to open. Next day still had the problem. My wife asked a cleaning staff lady if she could open the door. She said my wife had to go to front desk. My wife went to front desk, they walked back to room to assist. My wife was telling...

'Its ok'

'Everything was great will come again for sure.'

'Bug bed and insects inside. The bed was bad.'

'everything was nice the only thing i could say is that the bed/matress could`ve been a bit more comfortable considering my booking was for a superior room with kingsize bed but thats all really, the room was quite spacious they had some free things as well which was quite nice staff was really nice to me had no problems what so ever '

'Checking in amazing, the first desk person was very helpful and friendly. The room was really nice.'