Boetiekhotels in Western Massachusetts

'wonderfully restored old mansion. Rooms were charming... nicely designed. In fact the entire facility has been thoughtfully brought into today's design standards. Very accomodating staff... although many appeared to be a training mode. Need to improve the professionalism a bit. They have a new general manager (had only been there about 2 weeks when we visited)... seems he has a number of things on his agenda that will improve the property even more. Food was good... but not wonderful. ...

'Staff was amazing. Decor & ambiance beautiful. Very very clean. The bed & linens were superb. '

'The restaurant was very good'

'Great hotel, lovely pool and hot tub. We got upgraded to a suite!'

'Hotel UMASS was a wonderful experience. Everyone and everything was perfect. I appreciated the gluten-free items provided for breakfast and the diligence of the employees in making sure that the area was safe. It was exciting being there during the students' return, even though that was not my purpose in being there. I highly recommend this accommodation.'