Romantische hotels in Western Massachusetts

'Beautiful facility. Unfortunately we arrived after 8 pm and restaurant and bar were closed and are also closed on Monday. I did find it odd that all dining options on site are not available on Mondays. It should be noted that Northampton has lots of dining options, although some are also closed on Mondays. Breakfast at the hotel, however, is plentiful. We will return, being sure to avoid a Monday stay.'

'Mooie kamer met buitenzitje. Ontbijt op de kamer. Auto dichtbij. Rustige omgeving.'

'Het hotel is ok. Kamer is ruim en goed uitgerust. Er is een binnen en buiten zwembad. Staf bij de receptie is echter verveeld en onvriendelijk. Uitchecken is niet zomaar gebeurt. Beddengoed moet afgehaald worden en handdoeken op de vloer. Servies met de hand afwassen als er geen vaatwasser is. Je vraagt je zelf af wat de schoonmakers nog moeten doen. Voor een kort verblijf zou ik hier zeker niet meer verblijven. Zeker ook omdat het wat uit de buurt ligt van doorgaande wegen.'

'Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you'

'Great spot. Lots of history. '

'An absolutely horrible experience! My family (2 adults and my 6 year old son) had reserved this so-called hotel for $284 in June for a 13th Aug stay. After a full day at the Berkshires, we checked-in at 6 pm. This place is in a terrible location (unpaved roads, still-in construction steps). To our horror we found that the room had No Air-Conditioning. It was 90 degrees outside and all they had in the room was a ceiling fan. There were bugs in the room due to the heat. On top of it all the...

'Such a wonderful property and amazing host! A convenient location to the area as well as shopping and beautiful bike/walking trail!Thank you Colleen!'

'wonderfully restored old mansion. Rooms were charming... nicely designed. In fact the entire facility has been thoughtfully brought into today's design standards. Very accomodating staff... although many appeared to be a training mode. Need to improve the professionalism a bit. They have a new general manager (had only been there about 2 weeks when we visited)... seems he has a number of things on his agenda that will improve the property even more. Food was good... but not wonderful. ...