Spahotels in Allen

'Excellent Service and Staff, also the amenities can be compared easily to a Hilton or Marriott Hotels. Again was a luvly experience worth each penny of mine.'

'Staff was amazing'

'I love this hotel. The restaurant isn’t as good as it used to be, which is kind of sad but everything else is great. My room was clean daily by very kind of people. I stay there for a week because I actually had a facelift down in Dallas and it was super embarrassing, and the staff was so nice to me. I got a fractional laser which made me look like an alien for a few days and they still made me feel welcome —thank you for making an embarrassing few days feel comfortable for me.'

'I’ve stayed here three times in the last year and have been disappointed all three times but kept trying to give them the benefit of the doubt bc I used to love staying here in years past. The bar area is beautiful and the hotel grounds are lovely. Unfortunately their staff is a tragedy. I won’t bore you with specifics but each visit has been progressively disappointing but this past visit was an unmitigated disaster from check in. The valet was the only friendly or smiling individual we...

'Room didn’t look like it was cleaned prior to our arrival. I assume it hadn’t been used in a while considering the accumulated dust. The bathroom shower curtain was not usable and it was tangled around the curtain rings, which were also loose and some broken. For a luxury rating, it didn’t feel luxurious at all'