Kies je hotel in Ottawa County

'Hotel was clean, quiet and comfortable. Breakfast was good and plentiful. Appreciated the breakfast variety. Not thrilled about paying for parking at the hotel, but understand that is becoming more common and it was nice to have the secure parking lot. Would definitely stay here again and would recommend to anyone I know staying in the area.'

'It was convenient, next to the highway and close to the downtown area. Room was clean but small. Shuttle service was great, our shuttle driver Veronica was very nice and fun! No complimentary breakfast.'

'Very nice hotel with wonderful facilities, clean room, and very friendly and helpful staff.'

'The decor is lovely. The staff at the front desk, valet, and restaurant were so welcoming and helpful. Note of caution is that any info once you are in the room must be accessed by QR codes. It’s all very modern. We ate at both restaurants and they were perfect.'

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'I recently stayed at this hotel for two nights, and overall, it was a very pleasant experience. The property is new, clean, and visually appealing, which made for a comfortable and welcoming stay. My room was well-maintained, and the overall atmosphere of the hotel felt modern and inviting. Breakfast was decent, but there’s definitely room for improvement. The selection was somewhat limited, and the quantities seemed to run low at times. Expanding the options and ensuring items are replenished...

'Easy check-in, spacious clean room, convenient location, lots of breakfast options'

'The room did not have a remote control for the TV and the coffee was decaf only. Upon checking out I mentioned this to the front desk personnel, and he didn’t seem to give it any attention. On the other hand, the shuttle bus drivers were awesome!'

'Know that you have to pay for linens exchange. All cookware has to be paid for as well. Slightly sketchy but good if you need somewhere to sleep while on the road. The staff is not available after a certain time and aren’t available until late morning. Rooms are mostly clean, but bed and bedsheets/comforters are very thin. Almost emergency blanket quality. Ok for the price, but definitely not a frequent stay.'

'Only 1 elevator working out of 3'

'This was a nice hotel to stay at in a great location to downtown. It’s very close to everything. The staff was great. My only complaint was the housekeeping staff. They originally skipped cleaning our room, so I called to have it freshened up while we were going to be gone. We came back only to find one bed was made, none of the garbage was taken out, and the only thing they really did was bring fresh towels. They could do a much better job. Other than housekeeping, we had a great stay.'

'breakfast fresh, staff more than amicable, rooms very generous and clean, check-in and check-out above and beyond expectations.'

'Minus some stains on furniture, the room was comfortable. The staff were helpful, and breakfast was pretty good. Parking on site was appreciated.'

'Best hotel breakfast I’ve had by far compared to any other hotel in Grand Rapids and I’ve stayed in pretty much all brands '

'Clean room, friendly staff, I used street parking. '

'only grievance was ants in the bathroom. otherwise amazing'

'The room was clean and the beds were comfortable. I liked that there were four pillows on a king size bed and they were pillows from soft soft to a little more firm so you really got a good choice of what pillow would be comfortable for you. The air-conditioning units in the room are a little loud, but on the whole, the hotel was quiet at night, which is where it counts the most when you’re trying to sleep. Would definitely stay there again when in the Zealand Holland area.'

'Don’t expect luxury but for the price, the room was a decent size with two comfortable queen beds, fresh coffee daily and clean towels daily. Shower was perfect and staff were really friendly. Breakfast adequate, nothing special but perfectly edible apart from sausage gravy, what’s that all about lol'