Kies je hotel in Zhejiang

'I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and...

'Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place '

'The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly. '

'At a very good location and everything within a walking distance'

'Good Service, Friendly staff'

'I loved the location and the spacious room (suite). The room was clean and well-designed. Some nice free amenities like drinks and snacks are provided daily.'

'Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable'

'All just fine! '

'房間很小，三角形尾房，－個人獨旅沒有問題，二個人以上太迫啦，二個人在房間裏走動都要側身而過，沒有空間。'

'I had a wonderful stay at this hotel. I was there for two nights after having a business trip to Shanghai and enjoyed my time in this charming city. I have never had a hotel staff be more attentive and helpful in my 25 years of traveling for business. In Shanghai, I stayed at a hotel that cost five times as much as this and no offense to that establishment, but this group of front desk, clerks, and office personnel were the best of my trip. The hotel itself is charming and located in a...

'Great location, very modern, great amenities- my second or third stay here. A lively area 12 min walk from west lake and shopping ; clubs & restaurants right across the road - some rooms hear the music all night long so light sleepers may request a back side room. '

'Heerlijke bedden, dicht bij de metro en een prachtig uitzicht op het grote kanaal'

'Nice hotel with all the facilities you need. Good that they allow you to use the facilities of the J.W. Marriott, which is attached to it. On my room some of the pillows had an unpleasant smell, they should be renewed or washed. Overall i would certainly recommend this hotel.'