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'The location great. Very convenient to upper west side. That was the positive.The negatives- kitchen was not very clean. We ended up using plastic utensils as several forks and knives were dirty.- coffee maker didn’t work- debris on ground of kitchen- the apartment is dark! The pictures are not totally reflective- no AC in the main bedroom. Window AC in the main room- only 1 key!! Not sure how you can sleep 8 people and only have 1 key. That required a lot of juggling- host was somewhat...

'We loved the centrally located neighborhood. It was quiet and convenient. The apartment was spacious and very clean. Charlene was an absolute gem to work with. Highly recommend this place. '

'Beautiful and convenient location. Owner quick to answer questions'

'The space worked perfectly for 4 adults. The location was excellent to walk to local attractions, food spots and public transportation. The main bedroom was very spacious. We’d definitely stay here again in the future!'

'Great place, very clean, spacious studio and nice quiet part of midtown on the'

'Communication with this property was poor from the start. Before arrival, I modified our reservation and then heard nothing for over a week. After multiple attempts to reach someone, I had to contact customer support just to confirm the change had been made. I specifically raised concerns about the lack of communication and was assured we would have a designated manager available 24/7 after check-in. That was not our experience. During a confusing and stressful check-in, we finally reached a...

'The unit itself is great and very clean. My main complaint was with the check in process. We didn’t have our check in information until an hour before our check in time. This is a major issue especially with a long day of travel. Once we got the information everything went smoothly but it was very stressful leading up to that time.'

'The room was clean and the location was excellent. We were not informed about the "short stay" fee of 92 until check-in. That should have either been included in our fee for the room, or we should have been told about it prior to checking in at the desk.'

'Very clean place'