Is Sensira Resort & Spa Riviera Maya – All Inclusive voorzien van een zwembad?

Ja, deze accommodatie heeft 4 buitenzwembaden en een kinderzwembad.

Hoeveel kost een verblijf bij Sensira Resort & Spa Riviera Maya – All Inclusive?

Vandaag, 13 jan. 2026, kost een verblijf bij Sensira Resort & Spa Riviera Maya – All Inclusive van één nacht voor twee volwassenen op 19 jan. 2026 min. € 360,08, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Zijn huisdieren welkom bij Sensira Resort & Spa Riviera Maya – All Inclusive?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Wat kost het om bij Sensira Resort & Spa Riviera Maya – All Inclusive te parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik inchecken bij Sensira Resort & Spa Riviera Maya – All Inclusive?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: op elk moment.

Tot hoe laat kan ik bij Sensira Resort & Spa Riviera Maya – All Inclusive uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken.

Biedt Sensira Resort & Spa Riviera Maya – All Inclusive all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive.

Waar ligt Sensira Resort & Spa Riviera Maya – All Inclusive?

Dit hotel in Puerto Morelos ligt aan het strand, vlak bij Petempich Bay en Parque Nacional Arrecife de Puerto Morelos. Puerto Morelos Beach ligt op 2,9 km.

Recensies, deals en foto's van Sensira Resort & Spa Riviera Maya

2/10 – Ontzettend slecht

Kamaldjit S.

Reisde met familie

3 aug 2025

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Not as expected.

Disappointing Stay at Sensira Resort Cancun – Not Worth the Hype Our stay at Sensira Resort Cancun started with high hopes but ended with many disappointments. While the property has potential and the location is beautiful, the overall experience did not live up to expectations – especially for an all-inclusive resort. Service Issues: From the beginning, it was clear that service here is heavily tip-driven. If you don’t tip waiters upfront or regularly, you may be ignored or treated with indifference. This shouldn’t be the case in an all-inclusive resort where good service should be standard. Staff often came across as unfriendly and uninterested, which created an unwelcoming atmosphere. Dining Experience: The food was mediocre at best. The buffet lacked freshness, and food items often seemed like they had been sitting out for hours. We tried the three à la carte restaurants: • Steakhouse: We ordered a medium steak and received a well-done one instead. When we pointed it out, they claimed to make a new one but served us the exact same piece, just cut differently. The meat was tough and poorly seasoned. • Italian Restaurant: We ordered three Margherita pizzas – all of them came without tomato sauce and were overloaded with cheese. When we asked about it, the waiter said the oven was broken and they had to use a salamander grill instead. Apparently, they were also out of tomato sauce? We also ordered spaghetti with chicken and asparagus. The chicken turned out to be deep-fried

13 nachten verbleven in juli 2025

6/10 – Redelijk

Andrew

Reisde met familie

13 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The room was nice, but small and lacked opportunity for privacy of traveling with a family. Views are great from all rooms. Staff was friendly and helpful but they lacked numbers. More staff needed in general. Amenities were good. Mini putt & kids club was great. Swim up bar was closed all week which was a downer. The beach is muddy and not really swimmable. Sad for the kids. There were a few misses, and you had to go through the manager of the concierge if you needed something done.

5 nachten verbleven in december 2025

10/10 – Uitstekend

Boris Montana

Reisde met familie

13 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Great service.

7 nachten verbleven in november 2025

10/10 – Uitstekend

blake

Reisde met familie en kleine kinderen

13 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

All around great resort for adults and children!

7 nachten verbleven in januari 2026

10/10 – Uitstekend

Christy Lynn

Reisde met een groep, Reisde met familie en kleine kinderen

9 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Everything was beautiful, clean, maintained. The food was delicious. The activities for the kids were amazing. The only downside is it is not close to anything. Highly recommend if looking for a very relaxing safe vacation

5 nachten verbleven in januari 2026

6/10 – Redelijk

Karie Ka yee

Reisde met familie en kleine kinderen

9 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The resort is more of a hotel vibe than an actual resort. It’s quite small and the hotel grounds and rooms itself were well maintained and clean. The staff were great but what made the experience mediocre was the service experience. There seems to be a line for everything at the hotel. A small line up for things is to be expected but this was beyond that, for example, to get food at the beachside grill took on average 40 mins. They made the mains all made to order vs having some of the food out like buffet style. To even get basic things such as fries and burgers took 40 mins. They kept guacamole beyond the counter, so while the chips were out, you had to wait to get the guacamole. Same applied to the buffet, there’s a line for everything because they had 1 person cooking and this poor staff is working as fast as they can, but it’s impossible to keep up with the demand. Something also strange is that there’s never any bacon out in the buffet, you had to lineup at the omelette station to ask for it. Same goes for the bar, it’s understaffed Also, there’s constant lack of beach towels, they would run out of towels mid day at the towel shack and you would have to wait an hr or more for a change of towel. For some reason when you place towels in the floor in your room for switching, they do not replace it with clean towels. It’s like there’s a scarcity in towels, we had to call multiple times because we did not have bath towels. And it would require several calls

5 nachten verbleven in december 2025

8/10 – Goed

GUOLIANG

Reisde met familie en kleine kinderen

8 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

I think overall this is.a great hotel for a relaxed vacation, especially in the winter months. It is located on a private beach, with a lot of good amenities. We enjoyed the pools, water slides, tennis court, and mini-golf, We really liked the food and drinks of all the restaurants. I think the servers in the restaurants, at various amenities, and for cleaning the rooms are all very nice and hard working. I appreciated their service and friendliness.

7 nachten verbleven in december 2025

4/10 – Matig

Jinli

Reisde met familie

8 jan 2026

Positief: Voorzieningen

Negatief: Netheid, staat van de accommodatie en faciliteiten

Cons Buffet was closed one night which is unbelievable. Place was dirty and under stuffed. Long wait for snack bar. Shower room was not sealed well and it kept flooding 30%of our room. I talked to two other family and they complained the same problem which means this could be happening to a lot of rooms. Ocean is brown with seaweeds The road to hotel is extremely bumpy 12pm they were out of beach towels and wait for two hours Service is not excellent some stuffs are not friendly They have no avocados and berries which was disappointing

5 nachten verbleven in januari 2026

10/10 – Uitstekend

Elena

Reisde met familie en kleine kinderen

7 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

It was a very nice for family Vaca

4 nachten verbleven in december 2025

10/10 – Uitstekend

Ben

7 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Sandy was especially helpful with regards to a room key.

4 nachten verbleven in december 2025

4/10 – Matig

Alonso Madero

Reisde met familie

7 jan 2026

Positief: Personeel en service

Negatief: Netheid, staat van de accommodatie en faciliteiten

Por mismo precio, muchas mejores opciones en Riviera maya y Cancún. Hotel “chafa” que da mal alcohol y mala comida para incrementar sus márgenes

5 nachten verbleven in januari 2026

4/10 – Matig

Kristeen

Reisde met familie

7 jan 2026

Negatief: Personeel en service, voorzieningen

The food was not quality. The Mexican Restaurant was absolutely horrible quality., the hostess was rude. The room.i booked was not available, however, they did not notify me. Instead i realized it once i checked into the room. Low staff made wait times extremely long.

3 nachten verbleven in januari 2026

6/10 – Redelijk

Brittany

7 jan 2026

Negatief: Netheid

The entrance is stunning, the lobby and view from the lobby are absolutely beautiful. Christmas eve was fantastic, the food at the steak house was incredible, the buffet was good though lacking the variety most expect to see at an all inclusive. It felt like it was all down hill from that point forward. The beach was absolutely disgusting from our first day to the day before we left it wasn't taken care of AT ALL. No clean up of seaweed, sludge, logs or trash and the result was a beach area we found unusable and a stench that was not only overwhelming at the beach but permeates up into the kids club area and was mildly nauseating. Despite the smell, which I could barely handle, my son absolutely loved the kids club and the wonderful ladies there, they were truly a highlight of the resort. From Christmas forward the food at the buffet got progressively worse, with everything being either lukewarm, cold or in a few instances completely under cooked, to the point where I got a half frozen scallop right off the grill and had to ask them to please continue cooking it. When I asked the gentleman to do so he seemed rather irritated at the request. The snack bar food was all cold unless you got to it the moment it was put out but the made t

7 nachten verbleven in december 2025

8/10 – Goed

Bhupinder

Reisde met een groep, Reisde met familie en kleine kinderen

6 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

Room was nice, a la carte was good. Buffet options could be better. Include more gluten free options and consider dietary restrictions for guests staying at the resort.

5 nachten verbleven in december 2025

6/10 – Redelijk

CHRISTINE M

6 jan 2026

Lost some personal brand clothing and some crocs. Discovered the loss

9 nachten verbleven in december 2025

6/10 – Redelijk

Dong Min

Reisde met familie

5 jan 2026

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

We stayed at Sensira Resort & Spa Riviera Maya for 7 nights / 8 days with our family during the Christmas season. The price was around USD $1,500 per person, which felt reasonable for the time of year. Overall, the resort offers decent value for the price. The food quality was acceptable—nothing exceptional, but generally fine for an all-inclusive resort. Most staff members were friendly and did their best, and service in general was not bad. One recurring inconvenience was at the pool area, where towels were often unavailable. On multiple occasions, we had to wait 30 minutes to an hour just to get pool towels, which was frustrating, especially with children. The main disappointment, however, was how a hygiene issue was handled. We encountered a large cockroach-like insect (about 4 cm) in an indoor hallway. When reported, it was simply swept away and we were told not to worry. No immediate sanitation or pest control action was taken, and follow-up communication from the resort felt very minimal. We understand this is a tropical destination, but for a family-oriented resort, we expected clearer procedures and better guest reassurance when such issues are reported. In summary, Sensira is not a bad resort overall, and it may suit travelers who are not very sensitive to operational issues. However, improvements are needed in overall food quality, pool towel management and, more importantly, in how hygiene-related incidents are handled and communicated to guests.

7 nachten verbleven in december 2025

6/10 – Redelijk

jeffrey william, Orlando

Reisde met familie en kleine kinderen

5 jan 2026

Positief: Voorzieningen

Negatief: Personeel en service

I have stayed a number of resorts in the Riviera Maya area, this resort was definitely lacking on customer service compared to every single other one I have been to. The staff at the front desk and the dining areas are just not very friendly or helpful. For example, when we checked in, the guy who checked us in literally did not tell us a single piece of information about the hotel...dinning information, where to find things, etc. Not a big deal, but definitely strange. There are 3 al a cart restaurants and the buffet, the buffet could definitely use some improvements for dinner, and getting a seat at the 3 other restaurants can quite difficult/impossible. Most of the waiters we had during our stay were not very friendly, and would not really come around much at all, until after you were done, and then they would wait around for a tip. The most frustrating part of our stay here was the pool situation, every single lounger or chair was taken with people's towels by 7am every single morning. The hotel did nothing about people doing this, so people would just leave their things at the chairs all day long and there would never be anywhere to sit by the pool. The beach would usually have seating available, but the beach here is not swimmable, since the water was completely brown and full of debris...and according the the people who worked here, this is more common than not for their location, which is unfortunate.

5 nachten verbleven in december 2025

4/10 – Matig

Louise

4 jan 2026

Negatief: Netheid, personeel en service

We would never stay at this hotel again. Check-in took forever, lots of waiting, and relatively unfriendly staff. Food: mediocre at best and in order to get any food you had to wait in line 30 minutes to an hour and even when it was your turn there was a high chance that they were out of what you wanted to order. Their system for dining was terrible. There is a cafeteria style restaurant that had the same thing every day and most of the food had been sitting there forever and was flavorless and boring. The other dining options were a Mexican restaurant, Italian res

7 nachten verbleven in december 2025

10/10 – Uitstekend

Gerardo

Reisde met familie en kleine kinderen

4 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Me gustó la alberca sólo q un poco fría, la comida estaba rica pero pueden variar un poco más.

5 nachten verbleven in december 2025

6/10 – Redelijk

Jessica, Greenville

Reisde met familie, Reisde met familie en kleine kinderen

4 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Voorzieningen

need more restaurants options and more activities as week as pool chairs and towels .

5 nachten verbleven in december 2025

6/10 – Redelijk

Sherma

4 jan 2026

Negatief: Voorzieningen

It is very much for kids and families. The food wasn’t great and the beach is terrible water is brown and not a good view

3 nachten verbleven in december 2025

6/10 – Redelijk

Rohin Krishnan

Reisde met familie en kleine kinderen

4 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The overall experience at Sensira was quite positive. The food was delicious, housekeeping was excellent, and there were plenty of kid friendly.activities in the kids clubs and water park to partake in. However there were a few deficiencies for us as a family of vegetarians with small children to note as well. 0) Checkin: Was marred by the lack of a crib which was confirmed multiple times pver chat with the Sensira staff prior to arrival. As we arrived late, we asked for room service to bring some fruit and yogurt to our room. For this, we were charged $10 per visit - very odd for an all incisive to be charging for things they could easily bake into their room rate. 1) Food: Vegetarian food at rhe buffet was minimal and there was cross contamination when.preparing eggs, or any fried items. There was inconsistent usage of signage which made it hard to tell if the items were prepared in chicken stock or had seafood ingredients, or were truly vegetarian. The restaurants all had vegetarian menus, which compensated for this slightly, but getting a reservation at those restaurants was not an option, as we were told to stand in line to get a table, sometimes for an hour. The buffet also frequently had lineups. 2) Pool: was fridgid to the point of being almost unswimmable. I'm not sure why they wont just heat it. To be fair the kids pool was shallower and warmer, but still freezing. Their waterpark was great for our 5 and 2 year old, but simply too cold to enjoy.

6 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Mehdi Rakan

Reisde met familie, Reisde met familie en kleine kinderen

4 jan 2026

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The staff is rude.. you need to call room service over 10 times for someone to answer. The buffet is a long line because staff is short and never clean tables. They don't keep the resort clean. Never have towels always short. Need to wake up around 6am to find a lounge chair next to the pool. Wouldn't go there again

5 nachten verbleven in december 2025

6/10 – Redelijk

Adrialys, Doral

Reisde met familie, Reisde met familie en kleine kinderen

4 jan 2026

Positief: Netheid, personeel en service

This was our first time in this resort and this part of town. As you drive into the road that leads to the hotel the road was in poor shape. Horrible shape, so much so that in one of our tours the road pavement was so damaged, that my head touxh the celing of the van. As we got to the hotel, the check in experience wasnt the best and our little nightmare began. I want to point out and make it clear, the staff was amazing, specially isabel the lifeguard, she made our stay so nice, everyone in the pergolas reataurant, and our housekeeping staff. However, there are only three restaurants available, you can only make reservations for one of them. We had to wake up at 8 , to get reservationa for the steak restaurant, but if your reservation was foe 8, youll get in almost at 8:45. The other restaurants is as you come, so youll be makimg the line for a long time specially in high season. The pool area, we tried waking up early to get a spot and we were never able to find a bed. There was only one hot tub in the adults only zone, and if youre in the adult zone kids will still go by. The pools are not heated and this time of year given the position of the pools and the wind. It was hard to enjoy a pool day. The staff is great, but also exploided by the hotel. Given the amount of guest vs the amoint of employee, everything was overwhelming, my youngest had a blast but my oldest found it hard to find something fun to do. There is no turned down service.

7 nachten verbleven in december 2025

4/10 – Matig

Anne Marie

Reisde met familie en kleine kinderen

4 jan 2026

Negatief: Netheid, staat van de accommodatie en faciliteiten

This was probably one of the worst experiences I’ve had at a resort. The swim up bar never opened, never enough chairs, hours to get into any restaurant when there were multiple open tables -they were just so understaffed that it made it impossible to serve the amount of people at the resort. The one night they did make up for our issues by giving us a nice dinner and our server Alex by the pool was fantastic. The kids did enjoy themselves as well. The state of the resort had mold all over and dirty floors in our friend’s room. It’s a shame because the resort has great potential but whoever is running it dropped the ball. I wouldn’t recommend until they are staffed properly and clean up the resort.

5 nachten verbleven in december 2025

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