Hotels in de buurt van Santuario de la Esperanza & Cápsula del Tiempo (Puerto Morelos)

'Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas.'

'V'

'Everything was great except for the dinner reservation options. When we arrived we were told there were no reservations available for the next two nights at ANY restaurants. Zero. And the only one available on our third night was at 4:30pm which we took. Because of this we had to eat at a buffet on our wedding anniversary. Otherwise everything else was great.'

'La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado'

'Was a great stay, very clean, staff was friendly. Just all around a great vacation.'

'Grote kamer met prachtig uitzicht. We hadden wat problemen met het toilet, maar dat werd meteen goed opgelost. Helaas geen ontbijt, maar dat wisten we. Tegenover het hotel zat een heerlijk eettentje, waar je lekker kon ontbijten!'

'DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional...

'Good staff'

'The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily.'

'Goed eten, veel keuze in restaurants.. zeer vriendelijk personeel. Helaas was het strand niet toegankelijk en vonden we de voorzieningen voor kinderen wat beperkt. Wel top hoe ze kleur geven aan het WK! Heel leuk gedaan!'

'For a tourist resort with mostly English speaking families, I don’t understand how they can have so many staff members who don’t understand English. The lack of communication here is awful! I can’t tell you how many times I’ve gotten lost because they have small signs in certain areas only. This place is not easy with a special needs child in a wheelchair. It’s a resort with multiple buildings and minimal signs and the staff wouldn’t understand us when we’d ask which way to go to whatever...

'Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!'

'El personal muy amable y el lugar muy limpio.'

'El departamento está excelente, con muy Buenos Aires muy cerca del centro de puerto Morelos, la playa súper cerquita. Realmente es muy buen departamento en candida, costo, con gusto, volvería a quedarme y muy amable, la persona que nos atendió, que se llama Salma,'