Vind je ideale hotel in Saranac

'No much of a selection, 2 pastries, 4 slices of bread. They ran out of waffle mix, coffee cups. The guy behind the counter had pajamas on. No kidding. They were supposed to open the breakfast but opened it up at 6:35. Looks like they just woke up. '

'Overall the stay was good, but I have some critical points. On the website it says they have laundry facilities. I went to the desk and asked where the room was to do laundry and was told they DON’T have a laundry room, but I was told I could go across the street and do my laundry at a laundromat. The laundry facilities was one of the reasons why I booked this hotel, and I feel it’s not fair to advertise you have laundry facilities when you really don’t. Then there’s an issue with the towels....

'Clean room (with a few bugs)'

'Staff is wonderful; from check in to check out. And Patsy, who shows up extra early to make the delicious breakfast, was so friendly and accommodating. (Thank you, Patsy!) Also, the coffee is FRESH and delicious! We would stay here again. '

'Would be better with a ceiling light wired to switch'

'Excellent'

'Fabulous place, recently renovated and super clean. Close to restaurants and shopping in a great little community. Easy drive to Grand Rapids. Will stay again if in the area!'

'Room needed major updates. Walls were partially painted, lots of dents and holes. Bathroom had rust stains. No butter available at breakfast. Juice machines didnt work. Coffee machine unavailable. '

'Nice clean property with friendly staff. Nice location to groceries, food, and the airport.'

'Comfortable and soacious room. Great customer service from staff.'

'Close to airport, shuttle service was great'

'Absolutely beautiful hotel. First class all the way. '

'The room was spacious, clean, and safe for my 90 yo mom. The kitchenette was wonderful! Our room was quiet as was the hotel, the hotel is in a quiet location even tho it’s close to the airport. Our room had a view of a little lake with geese on it. I cannot say enough about how ACCOMMODATING, FRIENDLY, and CUSTOMER ORIENTED the hotel staff at the front desk was!!! They brought extra blankets and were kind about the extra effort. They granted a little bit of a late checkout. And they greeted my...

'This is great for a park and stay for your car. It should be known there is no shuttle after midnight and you are on your own… if you try to rebook alternate stays during a snow storm and don’t make it, there is a no- show fee. Upon finally arriving a “deal” was made that was more expensive than neighboring hotels with proper amenities. There was no hot water, even after running full blast for half an hour (hotel was empty), no drinking water or coffee. '

'The people above me had children who were up almost all night stomping around their room. Then this morning they started up again at about 8:30 am. I was there 3 nights and they did it every night for a couple of hours. Today was the first morning they did it. '