Vind je ideale hotel in Saranac

'Bed was comfy and the property was quiet at night. It was very clean too. '

'Overall the stay was good, but I have some critical points. On the website it says they have laundry facilities. I went to the desk and asked where the room was to do laundry and was told they DON’T have a laundry room, but I was told I could go across the street and do my laundry at a laundromat. The laundry facilities was one of the reasons why I booked this hotel, and I feel it’s not fair to advertise you have laundry facilities when you really don’t. Then there’s an issue with the towels....

'Clean, fresh room. Good breakfast; liked the pancake machine but didn't use it. '

'Friendly staff and comfy beds!'

'Loved the breakfast when staff'

'The room wasn't properly cleaned. There was mold/ mildew along the entire bottom of shower curtain. The TV remotes were absolutely filthy & gross with lots of gunk around & on buttons. The ceiling tiles were 75% falling down, you could actually see between the ceiling squares & the space above it with "stuff ??" hanging In there. There were scratches & many repair spots on walls. The sheets I'm not even sure were clean, but was too tired to walk down & up the 600 steep stairs again, but they...

'Clean room and area. Easy airport access'

'Nice hotel overall.'

'The property was older, but kept very well. The pool was a lot of fun for our family, and there is a basketball court outside that we did not get to use but looked like it would be fun as well! Breakfast was pretty basic for hotel food, but there was plenty of food even during the busiest times. But what won the show was the staff. They were very accommodating and kind to us and our little one. Would definitely stay here again.'

'Wonderful place! Clean, friendly, and felt like home!'

'Parking felt safe. Breakfast was great. The staff was amazing and the rooms were spotless. Would definitely stay here again. '

'I'm a Hilton Honors member booked 31 days in advance upon checkin at 3pm was informed that they were over booked and I was given a lesser room. Asst Manger on duty hide in her office rather than dress the issue. Was treated as second class customer because I booked thru Expedia.'

'There was a dirty towel hanging in the closet. There was also a wrapper from the bar of soap in the shower. The tub did not drain. The sink did not drain and the air filter doesn’t look like it has been cleaned in over a year. When we were leaving in the morning, I told the attendant who was over in the breakfast area. He seemed like he could care less. We stayed at this hotel many years ago a few times and it was a nice place to stay. We will never stay here again.'

'clean and quiet. good breakfast.'

'breakfast was just so so'

'Very inviting and seemed welcomed'

'The hotel has terribly rude staff who overbooked guests and offered no apology.'

'Yes'