Hotels met zwembad in Sedgefield

'Staff needs more training'

'We checked in after midnight. I asked for a late checkout and it was denied. I walked into the room and the main lightswitch didn't work (room 203). Walked over to the lamp on the desk to turn it on, but also didn't work. The bed (right side) was so sunk in the middle we felt like we were falling into each other. I tried toccall and ask for a late checkout this morning but the phone wasn't working either. Maybe it would if it had a cord attached. Worst stay at this chain ever. I picked this one...

'Didn't use it'

'Great location and convenient.'

'Breakfast was very good. We were quite disappointed that we had no housekeeping service (trash pickup, clean towels, etc) during our 3 night stay. Nor were we informed of this policy before or at check-in. It does make a difference to us and we will not return.'

'The staff was very helpful'

'It was a lovely stay and I fully enjoyed my time I plan on visiting again on my next trip'