Luxe hotels in Surprise

'The lobby is gorgeous. The room was clean and large but disappointing in decor. The hallways had an odd odor. The grounds are well maintained but the gardens off our balcony were tidy but not very pretty. Bell hop on arrival very helpful. Person who brought up luggage not so much. Great service & drinks at pools. Prefer Scottsdale Princess.'

'I felt like the room was a dungeon. I was on the first floor and the patio faced the courtyard so you couldn't have the drapes open and the front door with the other window faced the other courtyard so I couldn't have that drapes open because people would be looking in the room. So the whole time the drapes were closed, and the room was very dark and depressing. Also a lot of construction going on at the site.'

'Breakfast is minimal. You have to eat on plastic plates with plastic cups and cuttery. The rooms and especially the bathroom needs to get updated. The rooms are not sound proof and you hear the elevator open and close (including a ring/bell) every couple of minutes, which is very annoying. The fridge is so loud, you are not able to talk to eachother while standing in the room. AC is smelly and only to give any cold air while it is on full blast....'

'Prima plek in Downtown Phoenix met zeer vriendelijk en toeschietelijk personeel. Bar en restaurant zijn goed voorzien, maar natuurlijk wel prijzig. Duurzaamheid is “alles of niks” voor wat betreft het verzorgen van de kamers, dus als je alleen de koffie aangevuld wilt hebben krijg je de schone lakens en handdoeken erbij, wat natuurlijk niet nodig is. '

'Really warm and inviting'

'super vriendelijk personeel behulpzaam echt super'

'Modern comfortabel hotel'

'Front desk staff was amazing. Very friendly and the helpful. Bar was nice as well. Good food and drinks'