Best Western-accommodaties in West-Michigan

'Staff was slow checking us in. Gave us room key, we unloaded luggage and went to room, only to open door and find it dirty, bedding off bed, garbage sitting around, room was not cleaned yet. Had to go back down elevator with luggage to get placed in a different room on 1st floor. Coffee station was dirty in lobby with trash around it, crumbs on floor. Bed and pillows were comfortable. I woke up with several bug bites on legs. We went to checkout at 5 am, no one at front desk, just a bucket to...

'I had a vip access, but what is it. It was still the same as the other hotels. Breakfast was not so good, orange juice was like water! '

'We loved the pool and outdoor area. It was perfect'

'Clean room, great staff. I woke up WAY late and they gave me extra time so I could shower and pack.'