Hotels in de buurt van Biltmore Fashion Park (Phoenix)

'Modern comfortabel hotel'

'Expect resort fees to be added'

'The executive suite was okay. It had quite a bit of room, but definitely wasn't maintained like it should be. The couch pull out bed was horrible. It was concave and awful to sleep on. The shower had bottles of shampoo and conditioner attached to the wall but the conditioner was upside down and wouldn't come out. It was funny but also annoying. The AC was amazing! The pool was fun! The windows looking at the pool from the hall were cool. The breakfast was great! The complimentary water bottles...

'Hello, Jessica at the front desk was extremely, extremely helpful, kind and courteous. Besides our interaction with her, our stay was less than desirable. I felt that the hotel misrepresented itself with the photos online, starting with the pool. There were very few seats available and no amenities. Also, our beds were extremely uncomfortable. Some of the reasons that prompted us to cancel our second night. We respectfully are requesting a refund. Also we were charged for parking when we had a...

'Top'

'Property is clean and in a great location. The front desk is very friendly and go out of their way to accommodate you. The room was clean and the sheets feel so soft and amazing. My only issue was with the spa, the girls were not friendly much and didn’t care to go out of their way to make you feel special . Often they were all gathered up front having small talk and laughing vs taking care of the spa guests and the spa is not cheap. My massage was good but not much spa amenities so I probably...

'Een zeer verzorgd hotel met ruime kamers en het nodige comfort. Vriendelijk personeel!'

'Let me first speak of the few good things great location and check in process was easy great places to eat in area and shop Now on to why I rated it the way I did so right out gate had problems with internet for first 3 days and the room looks nothing like what’s shown it was not clean at all if i could post the pics here I would..stains everywhere just not clean and if everyone is charged a cleaning fee the room should be immaculate'

'Everything was wonderful '

'Mijn kamer zou maar 1 x per 2 weken worden schoongemaakt, na 15 dagen ben ik gaan vragen wanneer ze van plan zijn om mijn kamer schoon te maken. Het antwoord was we hebben te weinig personeel, we moeten eerst de kamers welke leeg komen schoon maken, daar was ik zeer gepikeerd over. Ik betaal voor een kamer inclusief service, schoonmaken hoort daar ook bij. Totaal beoordeling van mij is dan ook middelmatig.'

'We really liked the apartment unit. Was able to cook meals with a really nice set of pots and pans. It is a very clean unit and the AC worked like a champ. The unit is In a gated area, quiet area but close to the main roads. Very convenient to shopping and grocery stores. We had the pool and hot tub basically to ourselves. Just note the pool is not heated and takes a bit to get used to, but very nice. I would highly recommend this unit for family and friends'

'NA'

'Excellent hotel, great pool!'

'Breakfast could be a little better. Restaurants (all but one) around the hotel close early so you have to plan ahead.'

'Our room was clean, well prepared and no extra fragrance or scent. Staff was helpful and resourceful. We also used the spa on site for an extra fee and that was the best experience. The whole property was gorgeous and calming.'

'First time booking with Tru by Hilton and I had a great experience! Friendly staff, clean room and no issues whatsoever! I would highly recommend for everyone to book with Tru!'

'I really enjoyed our stay the indoor pool was amazing. Plus the hot breakfast was delicious. My daughter enjoyed her 8th birthday we had a blast.'