Hotels in de buurt van Grand Outlet Riviera Maya (Cancún)

'Terrible service, especially at the reception desk, they just couldn’t care less. You are just passing through and they know it. Severe issues with the toilets in the lobby/restaurant (see pictures). They didn’t provide enough towels for a family of four, nor toilet paper, no coffee pods (but reading the reviews this has been going on for years now), for every little detail you need to go down to the lobby and ask for it. Bathroom is flooded after taking a shower, and the pillows are the worst....

'It's the second time we've stayed at this hotel, and our experience was excellent. I highly recommend it—the food, the room, and the friendly staff were all great. The only thing I'd mention is that some parts of the pools need maintenance, but it's nothing serious. I'll definitely be back.'

'A la carte '

'A mi familia y a mi nos gusta mucho el Moon Palace Nizuc en general por la buena comida, la buena atención (pocas excepciones), las actividades variadas como shows, arcade, mini golf, música en vivo, un pub, entre otros. Bebidas de buena calidad como tequila Don Julio y whisky Black Label. Especialmente valoramos poder permanecer en las instalaciones el resto de la tarde después del check out, le da un valor agregado que se aprecia mucho.'

'All 💯👊'

'Service was horrible, it was told that housekeeping was every other day and we didn’t have service , we called the owner and she give us attitude and said she was not able to give us service for multiple reasons which then she change everything saying her stuff told her we denied service which was a lye because we were not there . I will never book with them . Every thing they put on there website and booklet information was lye .'

'We really enjoyed our stay at the Hilton! My husband isn’t the easiest to please but even he had nothing to complain about. The hotel is out of the busy hotel zone, which we really liked. It’s very private and quiet. The staff is really friendly and up to help with whatever issues you might have. The food is great, there’s plenty of choice and it varied. The rooms are nice and clean. There’s 2 pools and we hung out only by the chill pool because the other pool was more for smaller children and...

'The pools were very relaxing and not too busy and the room was very clean and the staff were very nice and hard-working'

'No cambian sabanas tampoco fundas de almohadas olían horrible, las personas que trabajan ahi están de malas y no tienen organizacion.'

'Perfect, schoon, goed ontbijt, goede service'

'Todo muy bien el personal muy atento y cordial. lo que no me gustó es que el baño de la habitación no tiene ventilacion'

'Horrible communication never responded had to stay else werr'

'Nice and big luxury all Inclusive resort.'

'Muy mala atención, pésimo lugar, les cortaron la luz, no avisaron, no me pude bañar! Pésimo , pésimo lugar.'

'Een goed leuk uitziend hotel Er is wel wat te doen sommige dingen betaald . Eten best veel en veel waar je apart kan gaan eten maar weinig variatie. pas op met taxi het is een gesloten gebied dus je komt daar alleen met hun taxi af omdat deze hotel buiten de hotel zone valt die zijn erg prijzig '

'This was truly one of the best resorts I have ever visited. The staff was incredibly friendly and welcoming throughout my stay, and the room service was excellent. Thank you for providing such a wonderful experience!'