Luxe hotels in Key Biscayne

'Too expensive, even after a Great hotels.com discount... customer service was very poor(No shower gel... even after demanding at the conciërge desk.... doorman “forgot” to warn that our lost luggage already arrived One day before....) Great eggs at the breakfast buffet... wonderful chef Oh... and partial sea view... see picture bellow... it is partial.... in case you dont see the sea... look Upper left... partial'

'No amenities in room. Towels old and had perfume on them and not enough towels. No Kleenex. No amenities like a hotel'

'The valet is a true nightmare. Fighting for pool chairs insane, over half an hour to speak to front desk absolutely crazy. Never have I ever been in a resort this crazy full and understaffed '

'Yes'

'Dat het binnen echt veel te koud restaurant koud'

'Staff was very nice! Clean property'

'Goede ligging omgeving hotel binnen is wat slordig '

'This place is just okay, paying more for area than experience. The initial room I checked into did not have hot water, I was immediately upgraded into a larger room and the problem resolved. Otherwise, it just felt like I was staying in an apartment complex. There is construction happening nearby: although the building is well-insulated, you can hear it. It makes the experience of sitting out on the balcony less enjoyable. There were no slippers or robes provided, the pool is TINY, very...