Kies je hotel in La Altagracia

'Our experience at this resort was a bit of a mixed bag. Unfortunately, there were several things that took away from what could have been a much better vacation. One of our biggest frustrations started right at check-in. We arrived in the Dominican Republic around 9 AM and were told our rooms would be ready by 3 PM. However, when 3 PM finally came, we were told our rooms still weren't ready. We were traveling as a group with three little ones under the age of 3, so this was especially...

'The overall hotel was lovely. But the staffing was awful! The housekeeping people were the only people that had access to my room, and two days in a row they cleaned my room; the first day $20.00 went missing from my room. The second day my perfume ( Prada) went missing. When the staff was told they said there's no evidence that anyone took anything ( as if a thief was going to say hi I stole something ) they didn't compensate me they told me I could get arrested for accusing her of stealing...

'Het eten en de service was erg goed! Wij waren er tijdens kerst en oud op nieuw. Tijdens de feestdagen waren er extra activiteiten zoals dat de kerstman langskwam voor de kinderen inclusief een cadeau voor ieder kind! Daarnaast was er een feest tijdens oud jaar met vuurwerk! Verder schone kamers en voldoende faciliteiten op de kamer. Verbeterpunten: er waren te weinig bedjes bij het zwembad (vooral toen het erg druk was), de airco maakte teveel lawaai (Wij deden 'm uit 's nachts). Overall kunnen...

'El personal es muy amable pero por el precio que cuesta el hotel el servicio de habitaciones, comidas deben ser mejor siempre la misma comida.'

'Honestly i love the water park and had great experience with certain staff but I feel like the rooms could be cleaner and stocked up more often. Also the hospitality could be much better. Some staff didn’t really feel like helping'

'Excelente experiencia, un personal extremadamente atento y comprometido, el lugar bellísimo y las amenidades acordes, unas vacaciones espectaculares.'

'El hotel es muy bonito, recomiendo visitarlo cuando esté totalmente listo.'

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'El hotel tiene mucho por dar, primeramente, los ascensores no funcionaban y teníamos que estar subiendo por las escaleras hasta el 3.º piso. El cuarto que teníamos, la 3001, el balcón daba a unos grandes ventiladores que venían de la cocina y el olor era desagradable. En areas del hotel no tenia buen olor y no tienen mantienen una limpieza en los alrededores. El Sport Bar lo que tenía era comida fría y tenías que recalentarla. El pop La Parcha es muy pequeño para la cantidad de personas que...

'Everything was fine, we would go back. Only thing is, that air conditioning has moldy smell as rooms also stink to mold. We had to change multiple rooms. But staff was very helpful in that.'

'Room Service line was not answered, they have a tv menu with 7 options, and didn't have all available. No beverages were on the menu at all. My wife was extorted to pay 1000 dp for the cheapest most horrible bottle of wine. Front desk would just forward call that was not answered. Property was beautiful, not the staffs fault, management should be replaced. Such a shame for such a beautiful resort. Thank god we went for 1 day/night only. Would not go back again if it was free. Mainly went to...

'was'

'Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.'

'Everything was great!'

'I love everything about the hotel. The staff are friendly and respectful'