Villa's in New York

'The location is a 5 star location. Some minor issues, no top sheets on any beds but we found them. Weeds around tennis court and swimming pool need to be removed. House was very spacious. Overall, we had a great time.'

'Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.'

'This property was great for my family. The pool was great, location of the house was ideal, and the layout was perfect for my 2 year old son. Would definitely recommend for families traveling with kids!'

'The house was not at all as represented on the website. We tried repeatedly to communicate with the owner, who only responded to one initial concern- that the house had no heat and we had to sleep with the temperature at 52 degrees the first night. We had no heat in the kitchen and living room for the first 20 hours of our stay. The owner did not respond to any of our other concerns. We had 3 military families staying together in an attempt to spend limited, valuable time with our cadets. The...

'After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...