Spahotels in Puerto Morelos

'Best adult pool I’ve seen at a resort! Up sell of everything was a little bit to much! Food was great and all staff was awesome! Bars opened at 7am So glad Covid bs is over!'

'Si eres turista nacional definitivamente encontrarás que todas la atenciones se le otorgan al extranjero . Yo ordené room service y nunca llegó . En un restaurante me sirvieron comida quemada. Constantemente van a querer vender tours, experiencias de spa, pláticas para venderte algo y hasta a la hr de irte no desaprovechan la oportunidad de quererte vender . A mi familiar que pasó a recogerme para llevarme al aeropuerto no lo dejaron pasar porque querían que pagara taxi del hotel y tuve que...

'Food was sub-par with a few exceptions. The coffee shop was great. All the staff were great. The resort felt very safe. Pools and the beautiful grounds were clean and well kept. Very disappointed in the room. The phone and door safety lock did not work. The toilet and shower drains were slow. The room was so humid that the sheets felt damp. All my belongings smelled so musty that even after washing, deoderizing and airing everything out, some items from my suitcase will need to be disposed...

'I can’t say how much we enjoyed this resort! 10 out of 10 would recommend. Met some amazing people and the staff was off the charts. Enrique our butler made everything fun easy and special. Eugenio and Ernesto at the pool bars were so attentive. Roger at breakfast. We got to do a ceviche class with executive chef Octavio and had the best time. Rooms amazing! Beds changed twice per day. Small place. Chill vibe but so much fun and relaxation. For sure want to make a trip back there. And the spa...

'Our experience was disappointing overall. While I understand that resorts offer membership presentations and sales pitches, the approach taken by Octavio and his supervisor (whose name I unfortunately did not get) crossed the line from persistent to intrusive. During our first two days, we experienced repeated contact, including knocks on our room door and calls to both our hotel room phone and personal cell phones as early as 8:00 AM. We have stayed at many resorts and have never encountered...

'Nieuw hotel met prachtige en grote kamers. Vriendelijke service. Geen beach ! Wel mooi zwembad met bijna hele dag vrij luide muziek. 95% van Gasten zijn Amerikanen en het hotel heeft helaas geen Latin vibe.'

'Een goed leuk uitziend hotel Er is wel wat te doen sommige dingen betaald . Eten best veel en veel waar je apart kan gaan eten maar weinig variatie. pas op met taxi het is een gesloten gebied dus je komt daar alleen met hun taxi af omdat deze hotel buiten de hotel zone valt die zijn erg prijzig '