Zoek naar Hotelresorts in San Juan

'Love the breakfast buffet, worth every penny'

'Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

'The hotel has a great lobby and pool area. The rooms are super outdated and it did not feel like a resort in comparison to others in Puerto Rico. No bell hopper was offered when arrived and my husband and I had to push the cart up. Certain treatments of a resort were lacking and it seems like the staff isn’t too happy. Room dining was excellent. Props to the chef and the staff member who took the time to read the entire menu when our QR code was shaded out in our room.'

'View, clean, maintained nicely'

'Beautiful however the only 1 outlets in my room worked, so charging my phone, headphones and computerwas difficult. The shower head holder was broken, it kept falling off the wall. The television does not connect any apps and the Internet keeps going out. So I only gave it a four star because my room was difficult, but the rest of the property was beautiful.'

'Everything is ok .!!'

'Veel te duur voor de kwaliteit. Het was geen Aman.'

'Don’t really have beach view but we do have a huge balcony to sit and chill. The room is very clean and neat, and the AC works perfectly. Although the room is right behind the restaurant, there’s no bad smell in the room and it’s not noisy at night, as the restaurant closes at 9 or 10. So far the nicest small room to stay in.'

'The room was fine. It was clean for the most part. The bathroom had a gross sour smell and ants. The a/c worked well. Two beds had cheap spring mattresses; one had memory foam. The restaurant has mediocre food at inflated prices. The waitress got agitated when we tried to apply a custom tip. She wanted us to pick one of the preset tips set at 14% and higher. A different employee (maybe a manager) was very rude and aggressive. Constantly raising her voice at employees and patrons.'

'We did not meet the host, but the housekeeping staff was amazing.'

'The first day we went to open the room we found 6 dead roaches in the bathroom and 3 alive, 3 near the bed and also a lot of small ants at the wall behind the bed where the window are, other than that, everything was fine'