Zoek naar Hotelresorts in San Juan

'I had an absolute blast, the staffs customer service was superb, the housekeeping staff were amazing. The people were friendly and the way the staff treated my family was outstanding. I give this hotel 1000/ . My children don’t want to go anywhere else. Recommendations - have two menus 1with traditional seasoning and the other without IJS we like our food seasoned. Either way the food was delicious and the bar staff was so friendly. The chef did a great job . 10/10'

'The staff is just incredible!'

'I booked a Junior suite. The first room had stains on the bed sheets I was moved and rugs were dirty with hair, rubber bands and clothes tags on the floor so it wasnt vacuumed. The next room was way smaller than what I paid for and without a view. Finally I was moved to a better view juts smaller room. The hotel is beautiful but only 1 elevator working is ridiculous. I was on the 14th floor. The elevator was stuck for a bit and they refuse to let us use the other 2 elevators. It’s ridiculous...

'Rooms very clean. Staff friendly, responsive and helpful. Elevator very slow around check out time, plan accordingly.'