Hotels met zwembad in Yorkshire

' Terrible stay. Upon arrival we had to wait to check in. No greeting, no explanation, just a key handed over by an unfriendly receptionist. Absolutely no sense of hospitality. The room was far from clean: stained bedding, mold in the bathroom, and a damaged wall. The phone didn’t even work, which meant I had to go to reception in the middle of the night when my friend became sick. The staff showed no empathy at all, even laughed at the situation, and said cleaning could only be done the next...

'Impressive building with lovely grounds; however unfortunately our room did not live up to the same standard with wine bottles & beer cans left at the door on entry, along with the odour from the previous guests takeaway. Thankfully the staff were able to accommodate a different room for our stay, but it is worth noting the rooms both shared a rather tired appearance and we left a little deflated bearing in mind the room rate.'