Hotels met roomservice in Centrum van Tokio

'Werknemers waren vriendelijk. De kamer is een beetje klein wat gewoon is in Tokyo. Ontbijt was niet bijzonder, gewoon prima.'

' J'ai logé régulièrement dans cet hotel depuis 20 ans ! et cette fois mauvais impression ! on ne se croit plus au Jpaon .... le service est fait aujourdh'ui fait sans enthousiasme ... comme si personne n'avait envie de travailler dans cet hotel. '

'Overall, the hotel was nice, and the staff was friendly. However, we were disappointed with the housekeeping service. On the first day, we left our room key as requested so the room could be cleaned, and everything was fine. Unfortunately, during the next two nights of our stay, our room was not cleaned even though we again left the key and requested housekeeping. When we returned each evening, the room had not been serviced. Used towels were still on the floor, trash had not been emptied, and...

'Staff in the executive lounge did not act like hospitality professionals but behaved as if they were some elite social club allowing guest a privilege of being in their presences. Found it amusing.'