Vind je ideale hotel in Hidalgo

'We were a group of 10 for a bachelor party and enjoyed this resort very much. The afternoon rooftop pool party was the highlight of each day. The restaurants were also ALL good! We enjoyed the seemingly never-ending breakfast buffet and had dinner at the steakhouse, French restaurant and Mexican restaurant. The coffee shop and grills were also great. If your main goal is to have the best beach, I don't have too many points of reference to compare to, but this resort is just on a public beach and...

'Poolside service excellent , from towel service, snacks & drinks. Bartenders quickly remembered our names & knew our favorite drinks. Capi, Jesus , Eduardo& Moy greeted us always with a smile & went beyond our expectations. Erica greeted us for breakfast always with a smaile. Housekeeping staff also were very friendly. Great food & variety & many activities from dancing to lottery! We will be back & will highly recommend Hyatt Vivid. Thank you all making this memorable vacation. Maria & Gama'

'Gezellige sfeer, tikkie harde muziek in lobby en kookgeur in kamer. Leuk entertainment en mooi strand.'

'The room definitely needs an upgrade, but overall the property is okay. Nothing fancy but no big complaints '

'The room, the stuff and the service '

'Personeel is vriendelijk. Hotel is erg centraal gelegen. Het eten is lekker bij het buffet. Ik zou er alleen niet elke dag eten want dan eet je bijna elke dag hetzelfde. Parkeren is gemakkelijk en gratis. Wel is het hotel erg druk. Druk bij het restaurant, rijen! Ook bij het inchecken enorme rijen en chaos van alle drukte. Verder prima hotel voor een paar daagjes om je vakantie af te sluiten.'

'The room service is very poor. The room was cleaned only once in our 4 day stay. We called at the reception 2 days to get the dustbins cleaned and even I cleaned the dustbin myself one day. Also, there was a fight in a room on the same floor and there was foul smell of blood and waste everywhere for 2 days. No cleaning was done. Another thing, a glass broke in the room and i called reception to send someone to clean it, it took us 3 calls and 2 hours, when finally someone came to clean the floor...

'Zeer goede verblijf gehad en super vriendelijk personeel, TOP!'

'Las instalaciones son un poco viejas, se nota sobre todo en el mobiliario, la tapicería de las sillas de los restaurantes está manchada. '

'Lovely location, lovely staff, lovely food. Simply a great experience for a family with kids (our kids are less than 10). The resort is quiet and not crazy allowing you to relax, extra safe and give you access to extra amenities at the sister resort the royal sands. This was our second visit there and we recognize a few of the staff indicating that they have good retention of their people. The facility is well maintained, quieter and a good spot to relax. I would recommend the location for...

'They need more options to announce entertainment for night programs '

'Het hotel en de kamers zijn schoon en service gericht. Het personeel is heel vriendelijk, en het hotel is op een a1 locatie met restaurants om de hoek. Er is ook een veerpond op loopafstand van het hotel dat naar Isla Mujeres gaat met bounty witte stranden en lichtblauw helder water(echt een aanrader) Wij hadden niet all inclusive geboekt omdat wij graag lokale restaurantjes bezoeken. Enige probleempje dat ik heb gehad was dat ze mij in een kamer hadden gezet zonder zee zicht, terwijl ik een...

'Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. '

'Clean room , beautiful resort , staff was awesome and restaurant, beach club were great '

'Muy sencillo'

'Beautiful hotel, even better than the photos, and super friendly staff. We have stayed here for 9 consecutive nights and just planned day trips all over Quintana Roo. From Cancun to Playa del Carmen and Tulum. We managed to stay away from most tourist traps and have took advice from locals, and so we ended up at lesser known but beautiful cenotes and even a fair/ rodeo. The hotel is situated only 15 minutes from the airport and just off of the hotel zone. It has an awesome private beach with...

'Really good! Love it '

'En la habitación encontramos cucarachas '