Luxe hotels in Northwest Rochester

'If an adjacent room used their shower, the shower drain within our room would back flow. That is pretty disgusting.'

'Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.'

'Si'

'Great restaurant and bars.'

'Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor.'