Hotels met waterpark in Puerto Aventuras

'We verbleven hier slechts 1nacht aangezien ons pakketreis hotel tijdens de regenachtige dagen geen goede faciliteiten hadden. De twee dagen dat we bij dit hotel verbleven was super goed, eten animatie en kamer was zeer goed. Volgende keer ook geen tui pakket reis voor ons '

'Pool view included a view of the ocean which was unexpected. The staff was amazing, incredibly attentive. Truly, all of them. Rooms were clean. Furniture a bit worn. My daughter is gluten intolerant and they did everything to make sure she was taken care of. Would highly recommend this property to others!'

'The staff is very friendly, and the rooms are cleaned very well every day. The resort is large and incredibly spacious, beautifully green with wildlife. I was a bit disappointed with the food. It could be more varied, in my opinion. There are several swimming pools and a private beach with bars where you can order good drinks. The adjacent Xcaret park is highly recommended for children, but definitely for adults as well.'

'Staff was excellent and very helpful. We were in a room very close to the entertainment initially and it’s very loud at night so asked to change. They were able to accommodate. The food, especially at lunch, was not amazing with a minimal selection. Would like to see them up their food options. Also if you are gluten or dairy intolerant the choices were almost non existent. '

'Great overall resort. Just needs a little touching up here and there. This was my second time here. Will definitely be coming back '

'Our family had an awesome time staying at this resort! The only improvement opportunities I can share are: My wife and I came to celebrate our 25th anniversary and have a vow renewal ceremony. The room we were given had two small beds rather than a king bed. It took two days to get switched to a room with a king bed. A large portion of the resort was closed for remodel but this was not disclosed prior to us arriving. Food at La Hacienda was not good. Very bland flavor and could not even eat...

'Visited this hotel 5 years ago and many thing have changed, seems like they are trying to convert to timeshare and you got the impression that they want you to buy and less concerned with the all inclusive resort feel'