All-inclusive hotels in Puerto Morelos

'I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous. '

'Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive! '

'This was our second visit to the property since the renovation and rebrand and we once again had a truly excellent vacation. Team members were all professional and welcoming. The food and beverage selection well exceeded our expectations; our room (complete with Frette linens and Byredo amenities) was perfectly clean with a lovely sea view; and the pool and grounds were beautifully maintained. '

'Our stay was excellent, the food was delicious, the staff is super nice and friendly! The cook in the taco stand (yellow van), went the extra miles by preparing my Mexico Doritos that I bought, super awesome service, our beach waiter (Marco) also did an excellent job, the last day he surprised us with a special drink made out of a grapefruit into a racoon, the drink inside was a Paloma so delicious! '

'Nieuw hotel met prachtige en grote kamers. Vriendelijke service. Geen beach ! Wel mooi zwembad met bijna hele dag vrij luide muziek. 95% van Gasten zijn Amerikanen en het hotel heeft helaas geen Latin vibe.'

'Waited several hours for toilet paper and it never arrived . We asked 5 differnat people and no one could help us. It rained yesterday and our whole Building (4&2) was without power for several hours . Bldg 4 was out of power for about 4-5 hrs in the evening. My daughter 11 was ready for bed and could not due to no power. We sat in the entertainment area where everyone was getting wet because water was leaking through the roof. Most seats or wet and no one had really anywhere to go since they...

'It was a great time!! Would have loved more activities to do but overall great! Went with a group of 22 years old! '

'The room was assigned right next to the staircase, and it was extremely noisy. People were chatting late into the night, some were drunk, and there were even people arguing loudly at the staircase at 2 a.m. I called security three times, but they took a long time to arrive. I went to the front desk to complain and requested a room change. The staff then assigned me another room in a different building—but in the exact same location. Are you kidding me? On top of that, I was told I had to check...