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'pool and amenities were wonderful.'

'Some of the water park rides were closed. We booked a room for 5 and only 3 bracelets for the water park were given. We had to paid for extra bracelets and according to the website water park access was included.'

'Goede ligging omgeving hotel binnen is wat slordig '

'If you’re the type of person who is willing to pay premium prices for a hotel and expects quality customer service in return, this is not the place for you. I reached out regarding several issues and concerns during my stay, and the response I received from Salvador Cortes was dismissive and sarcastic, offering little more than an insincere “sorry.” When guests are paying top dollar, they should be treated with professionalism and respect. Overall, the experience was extremely disappointing....

'Todo súper excelente'

'The hotel was great! Nice pool and direct beach acces. The rooms are nice and spacious, they are a bit outdated and need some attention but still good enough. The rest of the hotel is great exept for the valet! The valet took (stole) money out of my car on more than one occasion! I even left some on purpose to see if it was still there next time.. no it wasn’t… i mentioned this at the hotel desk but i don’t think they did anything. '

'Too expensive, even after a Great hotels.com discount... customer service was very poor(No shower gel... even after demanding at the conciërge desk.... doorman “forgot” to warn that our lost luggage already arrived One day before....) Great eggs at the breakfast buffet... wonderful chef Oh... and partial sea view... see picture bellow... it is partial.... in case you dont see the sea... look Upper left... partial'

'Staffs'