Is Ocean Maya Royale - Adults Only - All Inclusive voorzien van een zwembad?

Ja, deze accommodatie heeft 2 buitenzwembaden.

Hoeveel kost een verblijf bij Ocean Maya Royale - Adults Only - All Inclusive ?

Vandaag, 21 dec. 2025, kost een verblijf bij Ocean Maya Royale - Adults Only - All Inclusive van één nacht voor twee volwassenen op 22 dec. 2025 min. € 248,44, exclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Zijn huisdieren welkom bij Ocean Maya Royale - Adults Only - All Inclusive ?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Wat kost het om bij Ocean Maya Royale - Adults Only - All Inclusive te parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik inchecken bij Ocean Maya Royale - Adults Only - All Inclusive ?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: 05.30 uur.

Tot hoe laat kan ik bij Ocean Maya Royale - Adults Only - All Inclusive uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken. Laat uitchecken is mogelijk tegen een toeslag (afhankelijk van beschikbaarheid).

Biedt Ocean Maya Royale - Adults Only - All Inclusive all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive. Al het eten en drinken is inbegrepen. Je kunt bij deze accommodatie kajakken, tennissen, volleyballen en nog veel meer.

Waar ligt Ocean Maya Royale - Adults Only - All Inclusive ?

Deze accommodatie in Riviera Maya ligt aan het strand, in de uitgaansbuurt, op 2,7 km van Golfbaan El Camaleón Mayakoba en op 4,5 km van Playa Xcalacoco. Ook Playa Maroma en Ecopark Tres Rios liggen binnen 10 km afstand.

Recensies, deals en foto's van Ocean Maya Royale - Adults Only

8/10 – Goed

Geverifieerde reiziger

25 jan 2025

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

3 nachten verbleven in januari 2025

2/10 – Ontzettend slecht

Luc

11 jan 2025

7 nachten verbleven in januari 2025

2/10 – Ontzettend slecht

Connie Kia

Reisde met een groep, Reisde met familie

20 dec 2025

Negatief: Netheid, voorzieningen

The food selection was not all that great. Resort was small and not much to do. Alcohol and soda was extremely watered down. We had bugs in our room and all over my clothes in my suitcase. This was our first time in Cancun and will not be returning to this resort.

5 nachten verbleven in december 2025

10/10 – Uitstekend

Christie

Reisde met familie

19 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Everything about this resort and our stay was stellar. No complaints. Exceptional service by Alfredo, Margarita, Juan and Edith especially . Staff and guests so friendly. Food at buffet bit hit and miss but overall good. We had the Privilege package and i highly recommend. Felt really spoiled. One negative was the chair saving at pool and beach. Difficult to get decent spot unless you get there by 5 or 6am to stake your spot with your towel Overall we loved our stay and will be back!

7 nachten verbleven in december 2025

6/10 – Redelijk

Jennifer

Reisde met een groep

18 dec 2025

Positief: Netheid

Negatief: Staat van de accommodatie en faciliteiten

During our stay, the water was cut off, several times, the electricity went out, and the air conditioners weren't working correctly. The staff was amazing, very helpful and super nice.

6 nachten verbleven in december 2025

8/10 – Goed

Gilman

18 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Very friendly and helpful staff. Did have a few issues with our room. The power went down twice within 2 hours on the same day and we couldn't open our safe on our last day and the staff told us because the battery went dead. Other than these issues, my wife and I did really like our room.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Dale John

17 dec 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Wonderful place. Everything excellent. Highly recommend

6 nachten verbleven in december 2025

10/10 – Uitstekend

kelly

Reisde met partner

17 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The room was spacious, all staff were very nice and friendly, food was excellent and the pool bathrooms were very clean!!

4 nachten verbleven in december 2025

8/10 – Goed

Todd Christopher

Reisde met partner

17 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

This was our third time at this resort. Facilities and food seem to be going downhill slightly. They added air conditioning to the lobby area about half way through our stay and it ran constantly, making the lobby bar too cold to sit at and socialize in the evening. We have been to resorts in Mexico at least 30 times and always had open air lobbies which we enjoyed. I'm not sure why they felt it was necessary to make it so cold that guests could not enjoy the lobby. We complained several times but nothing was done to adjust the temperature. The activities and entertainment were also not up to par with what we experienced at previous visits to the resort. On the plus side, our room was nice, and they do have a decent beach with plenty of both sunny and shady spots to enjoy.

9 nachten verbleven in december 2025

8/10 – Goed

Kent, Burlington

Reisde met een groep, Reisde met partner

17 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Food and Service were excellent.

4 nachten verbleven in december 2025

10/10 – Uitstekend

Irene Lee Go ep

Reisde met familie

17 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Chambre propre, personnels des bars et des restaurants très agréable, multiple choix de nourriture, animation variée et cool

18 nachten verbleven in november 2025

8/10 – Goed

Maria Lourdes, Beach Park

Reisde met familie

16 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Overall the property is well kept, very clean. Room was good except that we had a very bad experience due to no running water for almost a full 24 hours in a couple of rooms from our group. No one called to notify us of what was happening or keep us updated. We had to keep calling to find out what was going on and even then we didn't get much information. Not enough dining options. We also had an issue with getting a table for all of us at the restaurants. It seemed like a huge inconvenience to get a table for the group. We did have a larger group of 14 so I kind of understand for the sit down restaurants but at the buffet? All other places i've ever been to are more than happy to put some tables together at the buffet. Not here. The rest of the service was hit or miss for the most part. Some people went above and beyond while others were downright rude. The exception would be the activities team. They all did a fabulous job and are the reason I rated a bit higher. Shout out to Kendall who was always friendly and upbeat and kept everyone engaged. Also would like to recognize our poolside waiter; Andres who was awesome!

7 nachten verbleven in november 2025

10/10 – Uitstekend

James

16 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Ocean Maya is excellent value...food is excellent and varied, drinks are consistent and decent name brands are available in all the various liquor types, staff are professional and friendly, loungers are comparatively easy to obtain and the beach was very acceptable.

5 nachten verbleven in december 2025

10/10 – Uitstekend

Eileen Anne

Reisde met partner, Reisde met familie

16 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Good food and clean rooms but the staff were amazing!

8 nachten verbleven in december 2025

10/10 – Uitstekend

Dustin

16 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Room was clean and well maintained. The amenities were great. Loved the Mexican restaurant! We spent 5 days there and enjoyed.

4 nachten verbleven in december 2025

6/10 – Redelijk

Davorka

Reisde met een groep

15 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The staff was extremely friendly and helpful; however, this was the most disappointing vacation I have ever had. The food was very disappointing. My stomach hurt most of the time, and there was very little seafood available. Compared to other five-star resorts I have stayed at, the quality of the food was significantly lower, with barely any seafood options. At one restaurant, I was served farm-raised salmon topped with hot jalapeño peppers, which burned my mouth. I only took one bite, as the fish was tasteless to me. The ocean experience was also very distressing. The water was full of jellyfish. On my third day, I ran out of the ocean after several people began screaming because they were being stung. While trying to get out of the water, I fell and injured my knee, which prevented me from swimming for two days. I was also stung several times, and a friend who was with me was stung three times simultaneously. After that, she refused to go back into the ocean. This significantly impacted our vacation. The massage I received at the spa was the worst massage I have ever had. It was extremely painful and stressful. The massage therapist applied excessive pressure and dug deeply into my skin. I regret not getting up and leaving the session. Additionally, the property needs updating, especially near the main area in front of the Hacienda restaurant. For a five-star resort, that area looked somewhat run-down.

4 nachten verbleven in december 2025

10/10 – Uitstekend

Ann

14 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We stayed 8 nights in room 1804. It was a standard room but nice, large, and spotless every day! Our mini fridge was restocked with beer, pop, and plenty of water every day - never had to ask. The food was great! No complaints whatsoever! We especially enjoyed the Japanese a la carte. The entertainment staff was simply amazing. They were all such high energy, witty and so much fun! All staff were quite pleasant and helpful. The pools were great, the beach was nice and had white powdery sand. Overall we very much enjoyed this vacation and would return!

8 nachten verbleven in december 2025

10/10 – Uitstekend

Ronak

14 dec 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Good staff, helpful people

5 nachten verbleven in november 2025

10/10 – Uitstekend

RUTH

Reisde met partner

13 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Service exceptionnel. Nourriture excellente. Propreté de la chambre et partout sur le site. personnel courtois et attentionné. Sécurité absolue. Nous y retournerons certainement!

21 nachten verbleven in november 2025

6/10 – Redelijk

Samuel

Reisde met partner

12 dec 2025

Positief: Netheid

Negatief: Personeel en service

This is most definitely not a 5 star resort. The beach and jungle were very pretty. We loved the coatimundi running around everywhere. The resort itself is old and outdated. It looks like it might have been a 5 star resort in the 1990s. Food was super inconsistent. The buffet options were horrible. If you want any sort of protein, prepare to wait in a 20 min line to get a small piece of chicken or a burger. They had fresh fruit and salad out all the time, so if you are vegetarian you will be fine. Meat eaters will struggle. The other restaurants were better. The Mexican and Hibachi were both very good for an all inclusive. Good luck getting reservations though. Restaurants close randomly during the week and even waking up at 7am when the reservations start don’t guarantee you a time slot. We tried 5 days in a row to get the hibachi and only on the 5th day could we get the very last slot. Service was the big problem with this resort. This was hands down the worst service I’ve seen in my 10+ visits to all inclusives. There were some exceptions. The bellman was very nice and drove me around when I left a bag in the lobby and the bartenders at the lobby bar and coffee shop were super friendly and helpful. Almost every other person there worked at the resort seemed to absolutely hate their job though. Some were rude, but most just didn’t seem to care at all. Tipping did not help. Most of the time a tip received no thank you and they continued the poor service. Overall, 3 stars.

6 nachten verbleven in november 2025

10/10 – Uitstekend

Jacqueline, Chicago

Reisde met een groep

12 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The grounds were well kept. The room was large and clean. The food was delicious, and they asked about food allergies at every meal which is really thoughtful. The resort wasn't overcrowded at all so there was always space to eat, and we never had to wait to be seated. Carlos and Hugo were awesome servers! All staff and employees were friendly and helpful. There are a couple pools, access to the beach, and a few other places to relax in the sun. The pool bar did get a little backed up at times but nothing more than a couple minutes wait. The first night we were there and on/off for nearly 24hrs the water didn't work for the entire resort. This was because of the city's water service provider so it was out of the resort's control. We would definitely stay again!

4 nachten verbleven in december 2025

6/10 – Redelijk

Sonia, Holyoke

11 dec 2025

Positief: Staat van de accommodatie en faciliteiten

Our stay at Ocean Maya Royale was not what we expected. Overall, the customer service left a lot to be desired. We had to call the main number several times just to receive basic items like water and a steamer. Although they were eventually delivered, it took multiple follow-ups, which was frustrating. Our experience at the Mexican restaurant, El Charro, was especially disappointing. We waited an hour for our food, only to be served cold dishes. The chicken in particular tasted as if it came out of a can. On top of that, getting reservations at the other restaurants was nearly impossible. There was also a day when the water went out for a few hours in the morning and again in the afternoon, which was inconvenient and unexpected for a resort at this level. Despite the issues, I want to give a big shoutout to the staff at La Hacienda: Octavio, Sara, Gabriela, Ramon, and Benito. Their service stood out and truly made a difference during our stay. Additionally, Kevin at checkout was excellent—professional, kind, and efficient. These team members were the highlight of our trip. In summary, while there were some bright spots thanks to a few outstanding staff members, the overall experience fell short of expectations.

3 nachten verbleven in december 2025

8/10 – Goed

Carolina

10 dec 2025

Positief: Netheid, personeel en service en voorzieningen

We really liked the resort but wont be back likely. We stayed 6 nights and they were having water issues. Apparently it is a cancun issue but we were also told other resorts were fine. They gave us a courtesy one day upgrade and that was fine but it felt like we were inconvenient and the only way we got to be heard was expedia contacting the hotel. We love the place also be aware this hotel is a very european company who caters mostly to Canadian and european clients so it could be a bit different. That being said nothing was wrong or bad except for the water thing.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Benjamin

10 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff

8 nachten verbleven in december 2025

10/10 – Uitstekend

Nancy

8 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We loved everything about this place. Also a big shout out to a special worker named Viridiana. She was so amazing. Made us feel so special.

14 nachten verbleven in november 2025

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