All-inclusive hotels in Avenida Kukulkan

'Great property, everything was clean. Food was good, what you would expect from an all inclusive resort. Hotel staff were very nice. Activities in the resort were also fun if deciding not to venture outside of the resort. I’d give my overall experience and 8/10. '

'Food could be better'

'great resort good food and late night activities '

'Overall, we had a memorable trip, but there were definitely some highs and lows. Unfortunately, Esteban nearly ruined part of our experience. His behavior felt classist and inconsistent. As Latinos vacationing in Mexico, it was disappointing to feel judged based on appearance. I wore Birkenstock sandals to every meal prior without issue, yet he turned us away at Bordeaux because of them. After changing and returning, we watched him allow multiple guests in wearing open-toed sandals no dressier...

'The room, the stuff and the service '

'The food was Creative & different everyday. Great variety & something for every taste. Pool was very clean & seating always seemed to be available. Rooms were very clean, spacious & beautiful. '

'I stayed here in early April 2026. Pros: Food was okay to good. The buffet restaurant had a good mix of food with a theme for each day. Mayan day was yummy. Ala carte Mediterranean restaurant had beautiful views. Poolside ice creams enjoyable. Junior suite was spacious. Daily delivery of drinks to put in mini fridge appreciated. Check in/out was easy. Cons: no one serviced my room when asked (4 day stay). Commons areas were dirty (elevators, walls, doors, cloth seating). Room smelled strongly...

'Food is not great compared to other hotels we've stayed at. Late night menu is terrible. No room service. Property seems very old. Elevators stopped working the day we were checking out and had to carry a large suitcase down 6 flights of stairs.'