My girlfriend and I came here from America to get away from the cold. Our experience could not have better.
The check in process was extremely quick and efficient. Upon arrival, we were greeted with multiple friendly employees that took our bags and got us checked in as soon as possible.
Our room was very nice and clean, along with very comfortable beds.
The beach and pool areas were relaxing, clean, and stunning. The food and drinks were very delicious all around. The in-house coffee shop was also included with the package and was very tasty.
As for the service, I could not imagine a better experience. EVERY server, bartender, cook, host, etc was so friendly. I have not experienced this sort of service in America, so prepared to be pleased. We had a server named Rudolfo that was so great, that I wanted to mention him in this review.
This resort did not have many kids and seemed to be tailored towards couples and small adult groups. This was exactly what my girlfriend and I wanted....definitely not screaming kids everywhere.