Hotels in de buurt van Castlewood (Richmond)

'this is our 6th year staying here, coffee and cookies available at all times!!! The gym was perfect after 12 hours in the car. The ice machine was broken but the desk clerk filled the container whenever I requested. That is the epitome of great service. We will be back!'

'The manager couldn’t speak English very well and was not friendly. We asked for a nonsmoking room and he didn’t want to accommodate that even though that’s what we booked. There was no hair shampoo/conditioner, hair dryer, hangers, iron or ironing board and the towels were very small and stained and the sheets were damp. Very disappointed as the reviews weren’t bad on Expedia. '

'Great location off 95'

'Prima hotel voor onderweg. Ligt direct naast de afrit en oprit. Geen last gehad van lawaai.'

'Upset about all of it'

'Hallways were extremely dirty, trash lying on the carpet. Sheets on the bed were stained as well as pillow cases. TV would freeze every few seconds. Water pressure in shower was extremely poor. On our last day I also saw a roach on the mirror. Would not recommend staying here.'

'ther was a problem with internet so I moved after unpacking in the first room only to find the internet was just as bad in the second. It would run slowly and then shut off completely'

'Harry is absolutely wonderful, he greets you at the front desk.He's very nice. '

'The room was dingy and the paint was peeling. One of the locks on the door was broken. Not pet friendly. After being on the road for 12 hours needed the rest which is the only reason we stayed. The pictures they posted online did not match what we saw when we were there. The towels were dingy and very thin and cheap. They should also state that it’s a continental breakfast. Checked in around 6pm and we were out by 3am. Was to grossed out to stay any longer. NEVER AGAIN!'

'So so dirty! Left after 20 min. My daughter started itching after sitting on the bed. Mold in showers and ceiling all over the room. Will include pictures when I can. '

'Good location for our needs '

'Good '

'My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

'The rooms smelled and the carpet was wet....'

'It’s oke. '

'This place could use a deep cleaning, and some renovations. '

'No security property '

'There was a problem with another set of patrons but the staff took care of it promptly. They were great. '

'De eerste kamer was niet schoongemaakt. Bed was wel opgemaakt maar er waren vlekken in de lakens. Er lagen haren in het bed alsmede lag er nog ondergoed in het bed. De vloer was vettig. Na de klacht kregen we een andere kamer. Ik twijfel eraan of de lakens van dat verschoon waren.Vloer was wederom vettig.'