Hotels in de buurt van Regency Square Mall (Richmond)

'It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team.'

'Everything is great, but the soft drinks has the taste of chlorinated water..《diet coke)'

'The room had mold in the window and mouse poop behind the beds. The flooring in the room was coming up which made me trip. The flooring in the hallways we gross with crumbs. Only one elevator worked and it was disgusting on the inside. The free breakfast was inedible.'

'It was clean and comfortable'

'Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok'

'Parking free'

'The staff was friendly. The breakfast was excellent and had choices. Everything was clean and quiet.'

'Charge for parking… never notified when reserving Breakfast was medicare at bedt'

'Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.'

'Management and staff made this a horrible experience'

'Very nice and elegant for the price.'

'Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

'The staff was very courteous and the property was very clean.'

'It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.'

'There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature.'

'Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan.'

'Ac was not working. Not much help with late check in. Place was clean and close to everything.'

'No complaints! Everything was clean, breakfast was good quality and staff was friendly.'

'👍'

'They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!'