Villa Fontaine-accommodaties in Minato

"We stayed 2 nights at Hotel Daiichi Tokyo and it was disappointing! Being part of Hankyu hotels group (which we had the opportunity to stay in Osaka with a very positive experience), we had good expectations. But it was disappointing even unacceptable for Japan standards where hygiene and cleanliness is spectacular usually. I've been many times in Japan and it is the first time such a situation happened. On first night, I found a dirty towel! Yes, a towel with several brown/reddish stains...absolutely disgusting! Furthermore, there was a sticky stain on the wall; very uncommon for an upscale hotel in Tokyo! Housekeeping should be definitely more attentive! As a reaction to this situation, reception staff was kind and apologetic and changed our room, they put us in exactly the same room category but a couple of floors up. Unfortunately we found a hair on the shower towel and a couple of black stains on the roll away bed (maybe washing issue? nevertheless, should not happen!). Hygiene and cleanliness is the most important and I get very picky on that, though reddish stains on towels should be a BIG NO for everyone! At this stage, we were very angry and I asked for a full change of sheets and towels and to put extra CARE. Second and last night, we noticed some improvement, but despite the reception apologized at check out again, this was a very negative experience and we will not come back."

"Gezinsonvriendelijk. Personeel spreekt amper of geen Engels. En niet kind vriendelijk. Bij aankomst bleek dat het zwembad niet toegankelijk is voor iedereen onder de 20 jaar (!) of met een tatoeage. De Panorama bar niet toegankelijk voor kinderen dus een kop koffie en van het uitzicht genieten kan niet met kinderen erbij. Als er geen zitplaats is zijn zelfs volwassenen niet echt welkom om een foto van het uitzicht te maken. "

"Ontbijt is Aziatisch"

"Was alles goed"

"Perfect! Staff is super friendly, this was the best hotel of our entire trip that we booked extra nights! "

"Same as during our previous stays. Very nice neighboorhood and amazing view from the lobby and the rooms!"

"Although the rooms are small they are luxurious and well equipped. The staff is friendly and helpful. Didn't use the Sauna since it is only for men and I didn't want my girlfriend to feel left behind. Wish it was for all genders but that is their policy and I respect that, it's not Europe. If I go back to Tokyo I would stay there again. "