4/10 – Matig
Danielle, Calera
Reisde met partner
15 apr 2024
I dont recommend this hotel. We upgraded our room at in to ocean view once we entered the room there was cigarette burns on the table on the balcony we seen 3 roaches “bugs” we called down to the front desk and they sent housekeeping up and sent a bottle of tequila up and some chocolate. We did not have time to switch room that was not offered and also we had excursions so there was no time. At check out we was accused of smoking in the room they showed is a wine bottle that had ashes in it. That was not our bottle and it was a lie the hotel mgr. Maguel threathed to call the police. We missed our flight because they will not let us leave. We had to purchase another flight and spent money that was usexpected! Terrible experience!
Danielle
3 nachten verbleven in april 2024